HP R507 User Manual

Page 145

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Chapter 7: Troubleshooting and Support

145

Customer Support is available in the following languages:

Dutch, English, French, German, Italian, Portuguese,

Spanish, Swedish, Traditional Chinese, Simplified Chinese,

Japanese, Korean. (Danish, Finnish, and Norwegian

support information is available in English only.)

3

Access HP e-support. If you have access to the Internet,

connect with HP via e-mail by going to:

www.hp.com/

support

. You will receive a personal reply from an HP

Customer Support technician. E-mail support is available in

the languages listed at that website.

4

(US and Canadian customers skip this step and go on to

Step 5.) Contact your local HP dealer. If your digital camera

has a hardware failure, take it to your local HP dealer for a

solution. Service is free during your digital camera’s limited

warranty period.

5

Contact the HP Customer Support Center for support by

phone. Please consult the following website to check the

details and conditions of phone support in your country/

region:

www.hp.com/support

. As a part of HP’s continuing

efforts to improve phone support information services, we

advise you to check the HP website on a regular basis for

new information regarding service features and delivery. If

you cannot solve the problem using the above options, call

HP while you are in front of your computer and digital

camera. For faster service, please be prepared to provide

the following information:

The digital camera’s model number (on the front of the

camera)

The digital camera’s serial number (on the bottom of the

camera)

The computer’s operating system and available RAM

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