Hp support and warranty, Check the hp support web site first, Hp support by phone – HP PhotoSmart A620 Series User Manual

Page 78: Phone support period, 9 hp support and warranty, 9hp support and warranty

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9

HP support and warranty

This section contains the following topics:

Check the HP support Web site first

HP support by phone

HP Warranty

Additional warranty options

Check the HP support Web site first

Check the documentation that came with the printer. If you do not find the information
you need, check out the HP support Web site.

To check for online support
1.
Visit the HP online support Web site at

www.hp.com/support

. HP online support is

available to all HP customers. It is the fastest source for up-to-date device information
and expert assistance and includes the following features:

Fast access to qualified online support specialists

Software and driver updates for the HP Photosmart

Valuable HP Photosmart and troubleshooting information for common problems

Proactive device updates, support alerts, and HP newsgrams that are available
when you register the HP Photosmart

2. For Europe only: Contact your local point of purchase. If the HP Photosmart has a

hardware failure, you will be asked to bring it back to your local point of purchase.
(Service is provided at no charge during the device limited warranty period. After the
warranty period, you will be quoted a service charge.)

3. If you do not find the information you need online, call HP support. Support options

and availability vary by device, country/region, language, and phone support period.

HP support by phone

For a list of support phone numbers, see the phone number list in the printed
documentation.
This section contains information on the following:

Phone support period

Placing a call

After the phone support period

Phone support period

One year of phone support is available in North America, Asia Pacific, and Latin America
(including Mexico). To determine the duration of phone support in Europe, the Middle
East, and Africa, go to

www.hp.com/support

. Standard phone company charges apply.

HP support and warranty

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