HP 7800 User Manual

Page 39

Advertising
background image

My photos do not print when I press the Print button.

Solution

You may not have selected your photos by pressing

OK

. For

instructions on how to select your photos, see

Selecting photos to print

.

The printer is displaying the out of ink indicator, but I don't know which
cartridge to replace.

Solution

The left or right arrow next to the print cartridge status indicator

point to the cartridge you should replace. For more information, see

Printer

screen status indicators

.

Print quality is poor.

Solution

You may be printing in Ink-backup Printing Mode. The printer enters Ink-
backup Printing Mode when one of the print cartridges is missing. Replace
the missing print cartridge with a new one.

One of the print cartridges may be running out of ink. Check to see if the print
cartridge status indicator appears on the printer screen. If a print cartridge
is running low on ink, replace it. For more information, see

Inserting and

replacing the print cartridges

.

Use photo paper designed for the printer. For best results, use HP paper.

You may be printing on the wrong side of the paper. Make sure the paper is
loaded with the side to be printed facing down.

You may have selected a low-resolution setting on the digital camera.
Reduce the size of the image and try printing again. For better results in the
future, set the digital camera to a higher photo resolution.

There may be a problem with a print cartridge. Try the following:

Remove and then reinsert the print cartridges.

Run an automatic print cartridge cleaning procedure from the
HP Photosmart

Toolbox

. For more information, see the HP Photosmart

Printer Help.

Align the print cartridges. For more information, see

Aligning the print

cartridges

.

If this does not solve the problem, try cleaning the copper-colored
contacts on the print cartridges. For more information, see

Manually

cleaning the print cartridge contacts

.

If these solutions do not work, replace the print cartridge(s).

Chapter 6

36

HP Photosmart 7800 series

Advertising
This manual is related to the following products: