Heath Zenith Wireless Plug-In Chime 598-1067-03 - Manual (Page 4)

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Troubleshooting
A. Chime does not sound:
• Make sure push button and chime codes are the same (see Figure 5).
• Check orientation of push button battery (See diagram inside push button
for correct battery orientation.)
• Check charge of push button battery, replace if necessary.
• Make sure the plug-in chime has power going to it.
B. Chime sounds when not intended (false triggers): Chime is receiving
interference from another wireless device; change the code setting (see
Code Setting below).
C. Batteries seem OK, but the chime does not work when installed:
• Do not mount chime or push button on metal or near metal studs. This
reduces the transmitter range. Use 1/4" to 1/2" (6 to 13 mm) wood shims
to move chime or push button off metal surface.
• Concrete floors may reduce range. Move chime away from floor.
• Try locating chime closer to push button.
D. Code Setting:
WARNING: Disconnect chime unit from power source before
opening code access door. Close door and replace screw before
reconnecting to power.
It is recommended to only change one code position at a time and then check
to see if system is functioning properly.
1. Unplug chime from power source.
2. Open the cases and locate the jumpers on both the push button and chime
(see Figure 5).
3. The push button and chime both have eight different jumper locations. Jumper
positions 1 through 7 are used for setting the code.