Troubleshooting – HoMedics HUM-CM50 User Manual
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Troubleshooting
PROBLEM
POSSIBLE CAUSE
SOLUTION
Power Light is off
• Unit is not plugged in
• No power at unit
• Plug unit in
• Press the POWER button
to turn the power on
• Check circuits, fuses, try a
different outlet
Peculiar Odor
• If new unit
• If unit is in use, the odor
may be a dirty tank or old
tank water
• Open the water tank cap
and keep it in a shady and
cool place for 12 hours
• Empty the old water, clean
the tank and fill with clean
water
Excessive Noise
• Unit is not level
• Low water level
• Place unit on a flat, even
surface
• Check the water level. Refill
the tank if the water is low
White Dust Accumulation • Hard water used
• Demineralization Cartridge
needs replacement
• Use distilled water and a
Demineralization Cartridge
• Replace Demineralization
Cartridge
White Dust is forming
on nearby furniture
• Hard water will deposit a
certain amout of dust. Dust
in the air settles because of
the added humidity in the
room
• Use distilled water and a
Demineralization Cartridge
• Replace Demineralization
Cartridge