Hearth and Home Technologies CL36D - Manual (Page 32)

12538 Rev D 32 02-02
HEATILATOR WOODBURNING FIREPLACE
LIMITED WARRANTY
As part of its
20-YEAR BUYER PROTECTION PROGRAM
AS PART OF ITS 20 YEAR BUYER PROTECTION PROGRAM (“PROGRAM”, HEARTH TECHNOLOGIES INC. (“HTI”) is
pleased to offer a Limited Warranty and a Replacement Parts Advantage covering specific components of your Heatilator wood-
burning fireplace system ( the “Fireplace”), installed in the United States of America or Canada. Dealers and employees of HTI
have no authority to make any warranty or authorize any remedies in addition to or inconsistent with the terms of this Program.
Limited Warranty.
HTI warrants the following components of your Heatilator woodburning fireplace to be free from original defects in material and
workmanship during the applicable periods described: five years for the firebox assembly, chimney system and roof termination;
two years for refractory firebox liners; and one year for the grate, wire mesh screens, fan system, outside air system, and glass
doors. All limited warranty periods run from the date of initial installation of your Fireplace (the “Installation Date”). The Limited
Warranty is subject to the conditions, exclusions and limitations of liability listed below.
Replacement Parts Advantage.
Under HTI’s Replacement Parts Advantage, for a period of twenty years from your Installation Date of your Fireplace, if available,
HTI will provide you with repair or replacement parts for defective components which are no longer under their applicable Limited
Warranty, at 50% of the then current retail list price for such components. HTI shall have no responsibility for freight and labor
charges related to such parts.
Conditions, Exclusions, & Limitations of Liability
A. Both the Limited Warranty and Replacement Parts Advantage supplied by HTI apply only while the Fireplace is in its location
of original installation. HTI’s obligation under this warranty does not extend to damages resulting from (1) installation,
operation or maintenance of the Fireplace not in accordance with the Installation Instructions, Operating Instructions, and the
Listing Agent Identification Label furnished with the Appliance; (2) installation which does not comply with local building
codes; (3) shipping, improper handling, improper operation, abuse, misuse, accident or unworkmanlike repairs; (4) environ-
mental conditions, inadequate ventilation or drafting caused by tight sealing construction of the structure, air handling de-
vices such as exhaust fans or forced air furnaces, or other causes; (5) use of fuels other than those specified in the
Operating Instructions; (6) installation or use of components not supplied with the Fireplace or any other components not
expressly authorized and approved by HTI; and/or (7) modification of the Fireplace not expressly authorized and approved
by HTI in writing. This warranty is limited to only the component parts manufactured or supplied by HTI.
B. During the first year of the Limited Warranty, HTI will, at its sole option, repair or replace any covered defective component
and will provide replacement parts at no charge. And will pay reasonable labor and freight costs. During the second
through the fifth years of the Limited Warranty (if applicable), HTI will provide replacement parts free of charge for any cov-
ered defective component, but will not pay for freight or labor costs related to the shipment of the parts or the actual repair
or replacement. After the fifth anniversary of the Installation date, HTI’s sole obligation and your exclusive remedy is set
forth in HTI’s Replacement Parts Advantage described above. In no event shall HTI be liable for any incidental or
consequential damages caused by defects in your Fireplace.
C. EXCEPT TO THE EXTENT PROVIDED BY LAW, HTI MAKES NO EXPRESS WARRANTIES OTHER THAN THE WARRANTY
SPECIFIED HEREIN. THE DURATION OF ANY IMPLIED WARRANTY IS LIMITED TO DURATION OF THE WARRANTY SPECI-
FIED ABOVE.
D. Some states do not allow exclusions or limitations of incidental or consequential damages, so those limitations may not apply
to you. This warranty gives you specific rights; you may also have other rights which vary from state to state.
How to Obtain Service.
To obtain service under this warranty you must:
1. Send written notice of the claimed condition to Heatilator Technical Service Department, Hearth Technologies Inc., 1915 W.
Saunders Street, Mt. Pleasant, Iowa 52641-1563. You may also register your claim online at www.heatilator.com/contact.asp.
2. Provide proof of purchase, model number, serial number, and manufacturing date code to HTI.
3. Provide HTI reasonable opportunity to investigate the claim, including reasonable opportunity to inspect the Appliance prior to
any repair or replacement work and before the Appliance or any component of the Appliance has been removed from the
place of original installation.
4. Obtain HTI’s consent to any warranty work before the work is done.
ADDITIONAL INFORMATION. If you would like information on current HEATILATOR products or want to locate a dealer in your
area, call 1-800-843-2848.
ã2001 Heatilatorâ is a Registered Trademark of Hearth Technologies Inc.