Troubleshooting guide technical service – Heath Zenith 4162 User Manual

Page 6

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6

598-1165-03

SYMPTOM

Light stays on
continuously.

Light flashes
on and off.

POSSIBLE CAUSE

1. The sensor is pointed at nearby

objects that cause heat to trigger
the sensor. (Aim the sensor
away from nearby objects.)

2. The sensor is pointed toward

a heat source like an air vent,
dryer vent, or brightly-painted
heat-reflective surface. (Re-aim
sensor.)

1. Heat being reflected from other

objects may be affecting the
sensor. (Re-aim sensor.)

2. Light Control is in the Test

mode and war ming up.
(Flashing is normal under
these conditions)
.

POSSIBLE CAUSE

1. Light switch is turned off.
2. Bulb is loose or burned out.
3. Fuse is blown or circuit breaker

is turned off.

4. Daylight turn-off is in effect

(recheck after dark).

5. Incorrect circuit wiring, if this is

a new installation.

6. Re-aim the sensor to cover

desired area.

1. Light Control may be installed

in a relatively dark location.

2. Light Control is in Test. (Set

control switch to an ON-TIME
position.)

1. Light Control may be sensing

small animals or automobile
traffic (re-aim sensor).

2. Sensitivity is set too high. (Re-

duce sensitivity.)

SYMPTOM

Light will not
come on.

Light comes on
in daylight.

Light comes on
for no apparent
reason.

TROUBLESHOOTING GUIDE

TECHNICAL SERvICE

Please call 1-800-858-8501 (English speaking only) for assistance before

returning product to store.

If you experience a problem, follow this guide. You may also want to visit our Web site at:
www.desatech.com. If the problem persists, call* for assistance at 1-800-858-8501 (English
speaking only)

, 7:30 AM to 4:30 PM CST (M-F). You may also write* to:

DESA Specialty Products
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service Specialty Products
* If contacting Technical Service, please have the following information available: Model Number, Date of Purchase,
and Place of Purchase.

No Service Parts Available for this Product

THREE YEAR LIMITED WARRANTY

This is a “Limited Warranty” which gives you specific legal rights. You may also have other rights which vary from state to state or province to province.
For a period of three years from the date of purchase, any malfunction caused by factory defective parts or workmanship will be corrected at
no charge to you.
Not Covered - Repair service, adjustment and calibration due to misuse, abuse or negligence, light bulbs, batteries, and other expendable items
are not covered by this warranty. Unauthorized service or modification of the product or of any furnished component will void this warranty in its
entirety. This warranty does not include reimbursement for inconvenience, installation, setup time, loss of use, unauthorized service, or return
shipping charges.
This warranty covers only DESA Specialty Products assembled products and is not extended to other equipment and components that a customer
uses in conjunction with our products.
THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING ANY WARRANTY, REPRE-
SENTATION OR CONDITION OF MERCHANT ABILITY OR THAT THE PRODUCTS ARE FIT FOR ANY PARTICULAR PURPOSE OR USE,
AND SPECIFICALLY IN LIEU OF ALL SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES.
REPAIR OR REPLACEMENT SHALL BE THE SOLE REMEDY OF THE CUSTOMER AND THERE SHALL BE NO LIABILITY ON THE PART OF
DESA Specialty Products FOR ANY SPECIAL, INDIRECT, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING BUT NOT LIMITED
TO ANY LOSS OF BUSINESS OR PROFITS, WHETHER OR NOT FORESEEABLE. Some states or provinces do not allow the exclusion or
limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. Proof of purchase is required for
warranty claims.

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