Philips GC4250 - Manual (Page 11)

11
Guarantee & service
If you need information or if you have a problem, please visit the Philips
website at www.philips.com or contact the Philips Customer Care
Centre in your country (you will find its phone number in the
worldwide guarantee leaflet). If there is no Customer Care Centre in
your country, turn to your local Philips dealer or contact the Service
Department of Philips Domestic Appliances and Personal Care BV.
Troubleshooting
This chapter summarises the most common problems you could
encounter with your iron. Please read the different sections for more
details. If you are unable to solve the problem, please contact the
Customer Care Centre in your country.
ENGLISH 11
Solution
Check the mains cord, the plug and
the wall socket.
Fill the water tank (see 'Filling the
water tank').
Set the steam control to a position
between 1 and 6 (see 'Steam
ironing').
Select an ironing temperature that is
suitable for steam ironing (2 to
MAX). Put the iron on its heel and
wait until the amber pilot light has
gone out before you start ironing.
Continue ironing in horizontal
position and wait for a while before
using the (vertical) shot-of-steam
function again.
Select an ironing temperature that is
suitable for steam ironing (2 to
MAX). Put the iron on its heel and
wait until the amber pilot light has
gone out before you start ironing.
Close the cap properly.You will hear a
click.
Rinse the water tank and do not put
any additive in the water tank.
Use the calc-clean function a few
times (see 'Using the calc-clean
function').
Move the iron slightly to deactivate
the safety shut-off function.The iron
stops beeping and starts heating up
again.
Check the mains cord, the plug and
the wall socket.
Possible cause(s)
There is a connection problem.
There is not enough water in the
water tank.
The steam control has been set to
position 0.
The iron is not hot enough.
The (vertical) shot-of-steam function
has been used too often within a
very short period.
The iron is not hot enough and/or
the drip-stop function has been
activated.
The cap of the filling opening has not
been closed properly.
An additive has been poured into the
water tank.
You have been using hard water,
which has caused scale flakes to
develop inside the soleplate.
The safety shut-off function has
switched the iron off (see 'Safety
shut-off function').
There is a connection problem.
Problem
The iron is plugged in but the soleplate
is cold.
The iron does not produce any steam.
The (vertical) shot-of-steam function
does not work.
Water droplets drip onto the fabric.
Flakes and impurities come out of the
soleplate during ironing.
The blue alert light blinks, 'OFF' blinks
and the iron beeps.
The iron is plugged in but the blue
alert light is out.