Step 4: is the print quality acceptable, Contact hp support, The printer will not turn on – HP 1022 User Manual

Page 73: You are unable to resolve the problem, Contact, Hp support, Step 4: is the, Print quality acceptable

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Step 4: Is the print quality acceptable?

Yes

If the print quality is acceptable, go to

Step 5: Is

the printer communicating with the computer?

No

If the print quality is poor, see

Improving print

quality

.

Verify that the print settings are correct for the
media you are using. See

Choosing paper and

other media

for information on adjusting the

settings for various types of media.

If you are unable to resolve the problem,

Contact

HP support

.

Step 5: Is the printer communicating with the computer?

Try printing a document from a software application.

Yes

If the document prints, go to

Step 6: Does the

printed page look like you expected?

No

If the document does not print, see

Printer

software problems

.

If you are using a Macintosh computer, see

Mac OS X problems

.

If you are unable to resolve the problem,

Contact

HP support

.

Step 6: Does the printed page look like you expected?

Yes

The problem should be resolved. If it is not
resolved,

Contact HP support

.

No

See

Printed page is different than what

appeared on screen

.

If you are unable to resolve the problem,

Contact

HP support

.

Contact HP support

In the United States, see

http://www.hp.com/support/lj1022/

for the HP LaserJet 1020

series printer.

NOTE

The HP LaserJet 1020 series printer includes the HP LaserJet 1022, 1022n, and 1022nw
printer models.

In other locations, see

http://www.hp.com

.

ENWW

Finding the solution

65

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