HP 3550 - Manual (Page 146)

Control panel messages
Control panel messages
Control panel message Description Recommended action
If no paper is in the manual feed tray:
MANUALLY FEED
<TYPE> <SIZE>
alternates with
To continue press
Paper is in Tray 1, but a job sent
requires a specific paper type and size
that is not currently available. Press to print from the tray.
or
Press for help.
or
See Configuring trays for more
information.
10.92.YY CARTRIDGES
NOT ENGAGED
alternates with
Open and close
front door.
The cartridges are not engaged. Open and close the front door to fully
engage the cartridges.
10.92.YYSUPPLY
MEMORY ERROR
For help press
The printer cannot read or write to at
least one print cartridge memory tag, or
at least one memory tag is missing. 1. Open and close the front door.
2. If the error persists, contact
HP Support.
10.XX.YY
UNAUTHORIZED SUPPLY
alternates with
For help press
A new supply has been installed that is
not made by HP. This message is
displayed until an HP supply is installed
or is pressed. If you believe you purchased an
HP supply, please call the HP fraud
hotline at 1-877-219-3183.
Service or repairs required as a result of
using non-HP supplies are not covered
under HP warranty.
To continue printing, press . The first
pending print job will be cancelled.
13.XX.YY FUSER JAM
LOWER REAR DOOR
alternates with
For help press
There is a jam inside the lower rear door
(rear output bin) behind the fuser. If the printer is unable to clear the jam
automatically, see
Clearing paper jams .
or
Press for help.
If the message persists after clearing all
pages and exiting Help, contact
HP Support.
13.XX.YY JAM
REMOVE TRAY 2
alternates with
For help press
There is a jam in the duplex path. For the HP Color LaserJet 3700dn and
3700dtn printer models only.
Press for help.
or
See Clearing paper jams .
If the message persists after clearing all
pages and exiting Help, contact
HP Support.
134 Chapter 8 Problemsolving ENWW