Getting help using the worldwide web, Preparing to call technical support – HP f2304 User Manual

Page 37

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Troubleshooting

User’s Guide

5–3

Getting Help Using the Worldwide Web

Before contacting customer services, refer to the support
Web site at:

http://www.hp.com/support

Preparing to call Technical Support

If you cannot solve a problem using the troubleshooting tips
in this section, you may need to call technical support. Have
the following information available when you call:

The monitor

Monitor model number (on front and back panel)

Serial number for the monitor (on back panel)

Purchase date from invoice

Conditions under which the problem occurred

Error messages received

Hardware configuration (found on Windows Control
Panel)

Computer hardware and software you are using

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