Hp support, Register the product, Hp support by phone – HP 6510 User Manual

Page 46: Phone support period, Placing a call, After the phone support period

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HP support

Register the product

HP support by phone

Additional warranty options

Register the product

By taking just a few quick minutes to register, you can enjoy quicker service, more

efficient support, and product support alerts. If you did not register your printer while

installing the software, you can register now at

http://www.register.hp.com

.

HP support by phone

Phone support options and availability vary by product, country/region, and language.
This section contains the following topics:

Phone support period

Placing a call

After the phone support period

Phone support period

One year of phone support is available in North America, Asia Pacific, and Latin

America (including Mexico). To determine the duration of phone support in Europe, the

Middle East, and Africa, go to

www.hp.com/support

. Standard phone company

charges apply.

Placing a call

Call HP support while you are in front of the computer and the product. Be prepared to

provide the following information:

Product name (HP Photosmart 6510 series)

Serial number (located on the back or bottom of the product)

Messages that appear when the situation occurs

Answers to these questions:

Has this situation happened before?

Can you re-create it?

Did you add any new hardware or software to your computer at about the

time that this situation began?

Did anything else occur prior to this situation (such as a thunderstorm,

product was moved, etc.)?

For the list of support phone numbers, visit

www.hp.com/support

.

After the phone support period

After the phone support period, help is available from HP at an additional cost. Help

may also be available at the HP online support Web site:

www.hp.com/support

.

Chapter 9

44

Solve a problem

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