HONDA WMP20X - Manual (Page 17)

17
DEALER LOCATOR INFORMATION
To find an Authorized Honda Servicing Dealer anywhere in the United
States:
Call (800) 426-7701
or visit www.hondapowerequipment.com/dea.htm
CUSTOMER SERVICE INFORMATION
Honda Power Equipment dealership personnel are trained
professionals. They should be able to answer any question you may
have. If you encounter a problem that your dealer does not solve to
your satisfaction, please discuss it with the dealership's management.
The Service Manager or General Manager can help. Almost all
problems are solved in this way.
If you are dissatisfied with the decision made by the dealership's
management, contact the Honda Power Equipment Customer
Relations Office. You can write:
American Honda Motor Co., Inc.
Power Equipment Division
Customer Relations Office
4900 Marconi Drive
Alpharetta, GA 30005-8847
Or telephone: (770) 497-6400 M-F, 8:30 a.m. - 7:00 p.m. ET
When you write or call, please give us this information:
• Model and serial numbers (page 14)
• Name of the dealer who sold the pump to you
• Name and address of the dealer who services your pump
• Date of purchase
• Your name, address, and telephone number
• A detailed description of the problem
Honda Publications
These publications will give you additional information for maintaining
and repairing your pump.
Shop Manual - This manual covers complete maintenance and
overhaul procedures. It is intended to be used by a skilled technician.
Available through your Honda dealer or throughHelm Inc. at
(888) 292-5395 or visit www.hondapowerequipment.com/own.htm
Parts Catalog - This manual provides complete, illustrated parts lists,
and is available through your Honda dealer.
Accessories Catalog
Your authorized Honda power equipment dealer offers a wide
selection of accessories to make your pump even more useful.
Visit www.hondapowerequipment.com/acc.htm and click on Pumps to
see the entire catalog of accessories.
Especially popular accessories include:
• Suction and discharge hoses
• Strainers
• Couplers and gaskets
Frequently Asked Questions - The Honda Power Equipment web
site provides additional information for users of Honda power
equipment. Visit www.hondapowerequipment.com/faq.htm
DISTRIBUTOR'S LIMITED WARRANTY
This warranty is limited to the following Honda Power Equipment products
when distributed by:
American Honda Motor Co., Inc., Power Equipment Division,
4900 Marconi Drive, Alpharetta, Georgia 30005-8847
.
To Qualify For This Warranty:
The product must be purchased in the United States, Puerto Rico, or the U.S.
Virgin Islands from American Honda or a dealer authorized by American
Honda to sell those products. This warranty applies to first retail purchaser and
each subsequent owner during the applicable warranty time period.
What American Honda Will Repair Or Replace Under
Warranty:
American Honda will repair or replace, at its option, any part that is proven to
be defective in material or workmanship under normal use during the
applicable warranty time period. Warranty repairs and replacements will be
made without charge for parts or labor. Anything replaced under warranty
becomes the property of American Honda Motor Company, Inc. All parts
replaced under warranty will be considered as part of the original product and
any warranty on those parts will expire coincident with the original product
warranty.
To Obtain Warranty Service:
You must take the Honda Power Equipment product, accessory, replacement
part, apparel or the power equipment on which the accessory or replacement
part is installed, and proof of purchase, at your expense, to any Honda Power
Equipment dealer in the United States, Puerto Rico, or the U.S. Virgin Islands
who is authorized to sell that product, during the dealer’s normal business
hours. If you are unable to obtain warranty service, or are dissatisfied with the
warranty service you receive, take the following steps: First, contact the owner
of the dealership involved; normally this will resolve the problem. However, if
you should require further assistance, write or call the Power Equipment
Customer Relations Department of American Honda Motor Co., Inc.
Exclusions:
This warranty does not extend to parts affected or damaged by accident and/or
collision, normal wear, fuel contamination or deterioration, use in an
application for which the product was not designed or any other misuse,
neglect, incorporation or use of unsuitable attachments or parts, unauthorized
alteration, or any causes other than defects in material or workmanship of the
product.
Any product that has ever been declared a total loss or sold for salvage by a
financial institution or insurer.
Disclaimer of Consequential Damage and Limitation of
Implied Warranties:
American Honda disclaims any responsibility for loss of time or use of the
product, transportation, commercial loss, or any other incidental or
consequential damage. Any implied warranties are limited to the duration of
this written limited warranty. Some states do not allow limitations on how long
an implied warranty lasts and/or do not allow the exclusion or limitation of
incidental or consequential damages, so the above exclusions and limitations
may not apply to you.
This warranty gives you specific legal rights, and you may also have other
rights which vary from state to state.
PRODUCTS COVERED BY
THIS WARRANTY
LENGTH OF WARRANTY
(from date of original retail purchase)
Noncommercial/
Nonrental
Commercial/
Rental
WMP20X multipurpose pump 24 months 3 months
Engine 24 months 24 months
American Honda Motor Co., Inc.
Power Equipment Customer Relations Dept.
4900 Marconi Drive
Alpharetta, GA 30005-8847
Telephone: (770) 497-6400
POM50594-G_WMP20X.fm Page 17 Tuesday, March 25, 2008 2:34 PM