Quickspecs – HP DL380 User Manual

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Service and Support

HP services provide continuous care and support expertise with committed response designed to meet
your IT and business needs.

To fully capitalizing on your HP ProLiant servers' capabilities requires a service partner who thoroughly
understands your server technology and systems environment. HP Services, an industry leader in provision
of multi vender support solutions provides a range of support services designed to meet the varying needs
of business. Whether an SMB or large global corporation HP has a ProLiant server support offer to help
you speedily deploy and maximize system uptime.

Extended Care – Minimum recommended service support offer designed to ensure customers have access
to expert assistance, whenever they need it.

Add services description and part number e.g. ProLiant ML110 3 year 9x5 next business day
coverage, excluding holidays - part number.

Committed Care – Cost-effective service options designed to extend HP Services committed response and
guaranteed fix times, designed to speed problem resolution.

Add services description and part number e.g. ProLiant ML110 1 3 year 3x5 same business day 4
hour response coverage, excluding holidays - part number.

Committed Response – Highest HP Support service level recommend to help increase IT performance and
availability with comprehensive, consistent hardware and software services

Add services description and part number e.g. ProLiant ML110 3 year 24x7 same business day 4
hour response coverage - part number.

Deployment Services - HP Installation and Start Up services designed to take time, risk, and worry out of
the deployment of ProLiant servers — and free customers people to focus on what they do best, their
business.

Add services description and part number e.g. ProLiant ML110 Installation - part number.

For more information visit:

http://www.hp.com/services/proliantservices
http://www.hp.com/go/proliant/carepack

QuickSpecs

HP ProLiant DL380 Generation 5

Standard Features

DA - 12477 Worldwide QuickSpecs — Version 1 — 6/26/2006

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