Troubleshooting, Regulatory information, Technical service – Heath Zenith SL-6172 User Manual
Page 4: No service parts available for this product
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Troubleshooting
Chime does not sound:
•
Make sure the doorbell button and the chime codes are the same (See
pages 2 and 3).
•
Check orientation of doorbell button battery (See page 3).
•
Check the doorbell button and chime batteries, replace if necessary.
Batteries seem OK, but the chime does not work when installed:
•
Do not mount the chime or doorbell button on metal or near metal studs.
This reduces the transmitter range. Use 1/4" to 1/2" (6 to 13 mm) wood
shims to move the chime or doorbell button off the metal surface.
•
Don't mount the chime too close to ground level concrete slabs. This may
also reduce the range. Mount the chime away from the floor.
•
Try different locations for the chime closer to the doorbell button. Also try
to orient the chime at a different angle to increase the range.
The range of the doorbell depends on location, temperature and battery
condition.
Regulatory Information
This device (SL-6195-RX, WB-94A-TX) complies with Part 15 of the FCC
Rules and RSS-210 of Industry Canada. Operation is subject to the follow-
ing two conditions: (1) this device may not cause harmful interference, and
(2) this device must accept any interference received, including interference
that may cause undesired operation.
The user is cautioned that changes or modifications not expressly approved
by the party responsible for regulatory compliance could void the user’s au-
thority to operate the equipment.
No Service Parts Available for this Product
Technical Service
(Do Not Send Products)
If you experience a problem, follow this guide. You may also want to visit our Web
site at: www.desatech.com. If the problem persists, call* for assistance at 1-
800-858-8501, 7:30 AM to 4:30 PM CST (M-F). You may also write* to:
DESA Specialty Products™
P.O. Box 90004, Bowling Green, KY 42102-9004
ATTN: Technical Service Specialty Products
* If contacting Technical Service, please have the following information avail-
able: Model Number, Date of Purchase, and Place of Purchase.