HONDA Outboard Motor BF15A - Manual (Page 55)

Current customer service contact information:
Your owner's manual was written to cover most of the questions you might ask about
your Honda. Any questions not answered in the owner's manual can be answered by
your Honda dealer. If your dealer doesn't have an immediate answer, they should be
able to get it for you.
If you have a difference of opinion with your dealer, please remember that each
dealership is independently owned and operated. That's why it's important to work to
resolve any differences at the dealership level. If the service personnel are unable to
assist you, please discuss your concerns with the dealer management such as the
Service Manager or the dealership's owner.
If you need to contact American Honda regarding your experiences with your Honda
product or with your dealer, please send your comments to the following address:
American Honda Motor Co., Inc.
Marine Division
Customer Relations Office
4900 Marconi Drive
Alpharetta, GA 30005-8847
Or telephone: (770) 497-6400 M-F, 8:30 am - 7:00 pm EST
When you write or call, please provide the following information:
• Your name, address and telephone number (complete with area code)
• Model and complete serial number
• Date of purchase
• Name and location of the selling dealer
• Name and location of the servicing dealer (if different)
• A detailed description of your concerns