HP Media Vault User Manual

Page 112

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should unblock the communication to permit the application to run. You are safe to unblock the
communications because you are not enabling any connection or communication with the Internet, only
between the media vault and its software applications.

The following list comprises the software applications that need to communicate with the media vault:

HPMVTray.exe – HP Media Vault System Tray utility

NASSelector.exe – HP Media Vault Browse utility

NASDriveMapper.exe – HP Media Vault Drive Mapping utility

Cddib32.exe – NTI DriveBackup!

Shadow.exe – NTI Shadow

HPEZBKUP.exe – HP Easy Backup

HPMVCheck.exe – Firmware check utility

If any software is reinstalled, moved to a new disk location, or if the application is deleted from the
exception list using the Security Center control panel, communications between that software and the media
vault may once again be blocked by the firewall.

You're unable to stream media to your entertainment center

1. Make sure that your HP Media Vault is powered up and working before you power up your

Digital

Media Adapter

(DMA).

2. Check to make sure that your DMA supports the

DLNA

/

UPnP

protocols, which are the

protocols

supported by the media vault. Some DMAs use proprietary protocols that do not operate with the
media vault’s media server. For a list of compatible DMAs, consult the HP support web site at

www.hp.com/support

.

3. Ensure that your DMA is using the latest firmware revision. Consult your DMA documentation for more

information on updating its firmware.

4. The media vault’s media server supports the playback of the following file types:

Video: .mpg | .wmv | .mp4 | .avi | .asf | .mov | .vob | .mpe | .ts | .dvr-ms

| .m2v | .mpeg | .m2p | .divx | .xvid | .dat | .m1v | .m4v

Music: .mp3 | .ogg | .wav | .lpcm | .pcm | .wma | .mp2 | .ac3 | .m4a | .aac | .mpa

| .mp1 | .aif

Photo: .jpg | .jpeg | .png | .tif | .tiff | .bmp | .gif

Note: Some DMAs have playback restrictions for certain types of multimedia files. Check your DMA
documentation for supported and unsupported file types.

5. New multimedia files can take a considerable amount of time to show up on your DMA. The streaming

process requires the media vault’s media server to scan through new multimedia files to gather
information, such as artist names, song titles, video names, and so on. This process often takes a long
time—especially if there are a large number of files. Once the scanning process completes, you will
see the files on your DMA.

6. Reset the media streaming database. For more information, see

Reset media streaming

.

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