Hand Held Products X5 - Manual (Page 11)

11 Connecting ActiveSync
FAQ for using ActiveSync
When ‘Unknown Device’ message is pop-up after PC detects a new USB device,
Check if PDA is on, and re-insert the PDA to desktop cradle.
When ‘Connecting’ status continues longer than as a usual,
Remove the PDA from the desktop cradle.
Set connection PDA again from [Connection Settings] ->[Allow USB Connection].
When keep failing on deteting and connecting PDA,
Check USB host cable condition.
Remove the PDA from desktop cradle, and reboot user PC.
Try again for using ActiveSync.
[Window CE] ActiveSync screen image may differ from [Window Mobile],
but the function is the same.
Before using PDA at the begiing, user can install or remove the program
by [Microsoft ActiveSync].