Document Outline

• Software License Agreement
• Content
• Welcome
  • About this guide
    • Documentation
  • Phone Features
  • Requirements
  • Installation and Setup
  • Cleaning the 6739i Touchscreen
• Getting Started
  • Plugging in and Starting the Phone
  • Network Connected/Network Disconnected
  • Idle Screen
    • Phone Status Icons
    • Idle Screen With Softkeys Configured
    • Idle Screen with Feature Icons
  • Off-Hook and Dialing Screen
  • Connected Call Screen
  • Incoming Call Screen
    • Multiple Incoming Calls Screens
  • Terminating Calls
• Methods for Setting/Using Features on the Phone
  • Using the IP Phone UI
  • Navigation Keys
  • Using the Aastra Web UI
    • Finding your phone’s IP Address.
• IP Phone Keys and Key Descriptions
  • IP Phone Keys
  • Key Descriptions
• Hard Keys
  • Line Keys
    • Multiple Line and Call Appearances
  • Callers List Key
    • Accessing and Viewing the Callers List
    • Dialing from the Callers List
    • Deleting a Single Record or All Records from the Callers List
    • Saving a Caller Record to the Directory
    • Downloading the Callers List to Your PC
  • Directory Key
    • Accessing and Searching the Directory
    • Using the Search Feature in the Directory
    • Dialing from the Directory
    • Managing the Directory List
    • Deleting an Entry
    • Downloading the Directory List to Your PC
  • Redial Key
    • Accessing and Viewing the Redial List
    • Dialing from the Redial List
    • Deleting a Single Record or All Records from the Redial List
    • Saving a Redial Record to the Directory
  • Services Key
  • Conference Key
  • Transfer Key
  • Messages Key
  • Keypad Keys
    • Using a Keypad Key to Configure a Speed Dial
    • Configuring/Editing a Keypad Speed Dial using the Aastra Web UI
    • Using the Keypad Speed Dial
• Options Key
  • Options List
  • Simplified Options List
  • Audio
    • Audio Mode
    • Headset Device
    • Headset Mic Volume
    • Ring Tone
    • Tone Set
  • Display
    • Brightness Level
    • Brightness Timer
    • Calibrate Screen
  • Set Time
    • Time Format
    • Daylight Savings
    • Date Format
    • Time Zone
    • Time Servers
  • Language
    • Latin 2 Character Set
    • Screen Language and Webpage Language
    • Input Language
  • Bluetooth
    • Enabling/Disabling Bluetooth Device
    • Adding a Bluetooth device
    • Pairing a Bluetooth Device
    • Deleting a Bluetooth Device
  • Softkeys
    • State-Based Softkeys
    • Key Display Behaviour
    • Line Softkey
    • Speed Dial Softkey
    • Speed Dial Prefix
    • Creating a Speed Dial Key on a Softkey/Expansion Module Key (using the press-and-hold feature)
    • "Do Not Disturb" (DND) Softkey
    • Busy Lamp Field (BLF) Softkey
    • BLF/List Softkey
    • Automatic Call Distribution (ACD) Softkey (for Sylantro Servers)
    • Directed Call Pickup/Group Call Pickup Softkey
    • XML Softkey and Services
    • Flash Softkey
    • Sprecode Softkey
    • Park/Pickup Softkeys
    • Using the Park Call/Pickup Parked Call Softkeys
    • Last Call Return (lcr) Key (Sylantro Servers only)
    • Configuring a Last Call Return Softkey
    • Call Forward Softkey
    • BLF/Xfer Softkey
    • Speeddial/Xfer Softkey
    • Speeddial/Conf Softkey
    • Intercom Softkey
    • Phone Lock Softkey
    • Paging Key (Sends the RTP Stream)
    • None Softkey
    • Empty Softkey
    • Deleting a Softkey
  • Status
    • Viewing the Status of Your Phone (IP Phone UI)
    • Viewing the Status of Your Phone (Aastra Web UI)
    • SIP Account Status
  • Advanced
  • Password
    • Setting or Resetting a Password
  • Restart
  • Lock
    • Locking/Unlocking the Phone Using the IP Phone UI
    • Locking/Unlocking the Phone Using the Aastra Web UI
• Making Calls
  • Dialing a Number
  • Using Handsfree Speakerphone
  • Using a Headset
  • Using Intercom
  • Muting a Call
• Receiving Calls
  • Answering an Incoming Call
  • Sending an Incoming Call to Voicemail
• Handling Calls
  • Placing a Call on Hold
    • Automatic Hold
    • Retrieving a Held Call
  • Transferring Calls
    • Blind Transfer
    • Consultative Transfer
    • Pre-Dial & Live Dial Mode
    • Transferring Two Existing Calls
    • Completing a Transfer to a Contact in Phone Directory
    • Indication of Transferred Calls
  • Conferencing Calls
    • Local Conferencing
    • Pre-Dial & Live Dial Mode
    • Centralized Conferencing (for Sylantro and Broadsoft Servers)
    • Ending a Conference and Transferring Remaining Parties
  • Ending Calls
• Managing Calls
  • Account Configuration (DND and Call Forwarding)
    • DND Account-Based Configuration
    • DND in Account Mode
    • DND in Phone Mode (Default)
    • DND in Custom Mode
    • Call Forward Account-Based Configuration
    • CFWD in Account Mode (Default)
    • CFWD in Phone Mode
    • CFWD in Custom Mode
  • Missed Calls Indicator
    • Accessing and Clearing Missed Calls
  • Voicemail
• Additional Features
  • Star Codes
  • Call Waiting
  • Display DTMF Digits
    • Configuring Display of DTMF Digits
  • Play Call Waiting Tone
    • Configuring Call Waiting Tone
  • Stuttered Dial Tone
    • Configuring Stuttered Dial Tone
  • XML Beep Support
    • Configuring XML Beep Support
  • Status Scroll Delay
    • Configuring Status Scroll Delay
  • Call Hold Reminder During Active Calls
    • Configuring “Call Hold Reminder During Active Calls”
  • Call Hold Reminder (on single hold)
    • Configuring “Call Hold Reminder”
  • Call Waiting Tone Period
    • Configuring “Call Waiting Tone Period”
  • Preferred Line and Preferred Line Timeout
    • Configuring “Preferred Line” and “Preferred Line Timeout” Using the Aastra Web UI
  • Message Waiting Indicator
    • Configuring Message Waiting Indicator
  • Incoming Intercom Call Features
    • Incoming Intercom
    • Auto-Answer/Play Warning Tone
    • Microphone Mute
    • Allow Barge In
  • Using Redial Key for “Last Number Redial”
  • Group RTP Paging (receives RTP streams)
    • Configuring Group RTP Paging
  • Shared Call Appearance (SCA) Call Bridging
    • Keys States and LED Behaviour
• Available Features Enabled by Administrators
  • Outgoing Intercom Calls
  • Missed Call Summary Subscription
  • Customizable Callers List Key and Services Key
  • Autodial (Hotline and Warmline)
  • Centralized Conferencing
  • Answer and Ignore Softkeys for XML Applications
  • XML Softkey for Special Characters in XML Applications
  • Playing a WAV File On Your Phone
    • IP Phone UI Screen During WAV Streaming
  • Using the Keypad During Active XML Applications
  • Key Redirection
    • Conference, Transfer, Redial, Intercom Keys and Voicemail Option
    • Options Key
  • XML Applications and Off-Hook Interaction
  • XML Override for a Locked Phone
  • “Hold” Feature Enhancement (for Broadsoft Servers)
  • Authentication Support for HTTP/HTTPS Download Methods Used with Broadsoft Client Management System (CMS)
    • IP Phone UI when Broadsoft CMS is Enabled
  • Diverting Calls from Your Phone
  • Display of Call Destination Information
  • Indication of Terminated Calls
• Model M670i and M675i Expansion Modules
  • Using the Expansion Modules
    • M670i Expansion Module
    • M675i Expansion Module
• Troubleshooting Solutions
  • Why is my display blank?
  • Why is my speakerphone not working?
  • Why can’t I get a dial tone?
  • Why doesn’t my phone ring?
  • Why is the light not coming on with a new Voice Mail Message?
  • Why is my handset not working?
  • What are services, and how do I use them?
  • How do I find the IP address of my phone?
  • Why does my phone display the “No Service” message?
  • How do I change my user password?
  • Why does my phone display "Bad Encrypted Config"?
  • How do I restart the IP phone?
• Limited Warranty
  • Exclusions
  • Warranty Repair Services
  • After Warranty Service
• Limited Warranty (Australia Only)
  • Repair Notice
  • Exclusions
  • Warranty Repair Services
  • After Warranty Service
• Appendix A - Time Zone Codes
  • Time Zone Name/Time Zone Code Table
• Index
• Disclaimer