Document Outline

• Treo™ 270 Communicator User Guide
  • GPRS 1.1, Windows Edition
  • Contents
  • Introduction to Your Treo™ 270 Communicator
    • Getting to know your communicator
      • What is a Treo communicator?
      • System requirements
        • Minimum requirements
      • Upgrade information
        • To upgrade:
        • Each device must have a unique name
      • Treo components
        • Locating front panel controls
        • Locating top panel controls
        • Locating back panel components
    • Inserting the SIM card
      • To insert the SIM card:
    • Charging the battery
      • To charge the battery with the travel charger:
    • Turning your Treo on and off
      • To turn handheld mode on and off, do any of the following:
      • To turn wireless mode on and off:
      • Using the keyboard backlight
        • To turn the keyboard backlight on and off:
        • Backlight tips:
      • Adjusting the display
        • To adjust the display:
    • Using the stylus to get things done
    • Elements of the communicator interface
      • Moving around the screen
        • To move around the screen do one of the following:
      • Displaying online tips
        • To display an online tip:
    • Customizing your communicator
      • To open the Preferences screens:
      • To set the current time:
      • To set the current date:
    • Using the headset
      • To use the headset:
    • Connecting the HotSync cable
      • To connect the HotSync cable:
    • Using desktop software
      • Using your communicator with Palm Desktop software
        • To install Palm Desktop software:
      • Using your communicator with Microsoft Outlook
      • Using your communicator with another PIM
      • Using an e-mail application with your communicator
        • One-Touch Mail
        • Treo Mail
  • Entering Data in Your Communicator
    • Using the communicator keyboard
      • Typing capital letters
        • To type a single capital letter (Caps Shift):
        • To enter only capital letters (Caps Lock):
      • Typing numbers and symbols
        • To enter a single number or symbol (Option Shift):
        • To enter only numbers or symbols (Option Lock):
      • Typing accented characters
        • To enter accented characters:
      • Typing extended characters
        • To enter extended characters:
      • Navigation keystrokes
      • Using menus
        • To use the menu bar:
        • Keyboard shortcut menu commands
          • To use keyboard shortcuts for menu commands:
      • Using text ShortCuts
        • To use a ShortCut:
    • Using the onscreen keyboard
      • To use the onscreen keyboard:
    • Using your computer keyboard
    • Importing data
      • To import data:
  • Managing Your Applications
    • Using the Applications Launcher
      • Opening applications
        • To open an application:
      • Switching between applications
      • Categorizing applications
        • To categorize an application:
        • To display applications by category:
      • Changing the Applications Launcher display
        • To change the Applications Launcher display:
        • To open the Applications Launcher to the last opened category:
    • Choosing preferences
      • To change preferences for an application:
    • Installing and removing applications
      • Installing add-on applications
        • To install add-on software on your communicator:
      • Removing applications
        • To remove an add-on application:
      • Removing Palm Desktop software
        • To remove Palm Desktop software:
    • Security
      • In Security, you can do the following:
      • Assigning a password
        • To assign a password:
      • Changing or deleting a password
        • To change or delete your password:
      • Recovering from a forgotten password
        • To delete a forgotten password:
  • Applications Overview
    • PhoneBook
      • In PhoneBook, you can do the following:
        • To open PhoneBook:
    • Date Book Plus
      • In Date Book Plus, you can do the following:
        • To open Date Book Plus:
    • Blazer Web Browser
      • In Blazer, you can do the following:
        • To open Blazer:
    • SMS Messaging
      • In SMS Messaging, you can do the following:
        • To open SMS Messaging:
    • To Do List
      • In To Do List, you can do the following:
        • To open To Do List:
    • Memo Pad
      • In Memo Pad, you can do the following:
        • To open Memo Pad:
    • CityTime
      • In CityTime, you can do the following:
        • To open CityTime:
    • Calculator
      • In Calculator, you can do the following:
        • To open Calculator:
    • Expense
      • In Expense, you can do the following:
        • To open Expense:
    • SIM Book
      • In SIM Book, you can do the following:
        • To open SIM Book:
    • SIM Services
      • In SIM Services, you can do the following:
        • To open SIM Services
  • Common Tasks
    • Creating records
      • To create a record:
    • Editing records
      • Entering text
      • Edit menu
        • To select text in an application:
    • Deleting records
      • To delete a record in any of the PIM applications:
      • Other ways to delete records
    • Purging records
      • To purge records:
    • Categorizing records
      • System-defined and user-defined categories
        • To move a record into a category:
        • To display a category of records:
        • To define a new category:
        • To rename a category:
    • Finding records
      • Looking up Contacts records in PhoneBook
        • To use Instant Lookup to find a Contacts record:
      • Using Find
        • To use Find:
      • Using Phone Number Lookup
        • To use Phone Number Lookup:
        • Phone Number Lookup tips
        • Looking up names to add to expense records
          • To add names to an Expense record:
    • Sorting lists of records
      • To sort records in To Do List and Expense:
      • To sort records in Contacts view in PhoneBook and Memo Pad:
    • Making records private
      • Hiding and masking private records
        • To make a record private:
        • To hide or mask all private records:
        • To display all private records:
        • To display a specific masked record:
        • To display all private records in a specific application:
    • Attaching notes
      • To attach a note to a record:
      • To review or edit a note:
      • To delete a note:
    • Choosing fonts
      • To change the font style:
    • Exchanging and updating data: HotSync operations
      • Performing a HotSync operation for the first time
        • To perform a local HotSync operation:
    • Beaming information
      • To select a business card:
      • To beam a record, business card, or category of records:
      • To beam an application:
      • To receive beamed information:
  • Application-Specific Tasks
    • PhoneBook
      • To change the PhoneBook view, do one of the following:
      • Using the Speed Dial view
        • Defining a Speed Dial button
          • To define a Speed Dial button:
        • Adding Contacts list entries to your Speed Dial list
          • To add an entry from your Contacts list to your Speed Dial list:
        • Calling a Speed Dial number
          • To dial a number from the Speed Dial view:
        • Changing a Speed Dial entry
          • To change a Speed Dial entry:
        • Deleting Speed Dial entries
          • To delete a Speed Dial entry:
        • Arranging the Speed Dial list
          • To arrange the Speed Dial list:
      • Using the Dial Pad view
        • To dial a number with the Dial Pad:
        • Dial Pad Tips:
      • Using the Contacts view
        • Creating a Contacts entry
          • To create a new Contacts entry:
        • Duplicating a Contacts entry
          • To duplicate an entry:
        • Calling a number in your Contacts list
        • Selecting types of phone numbers
          • To select other types of phone numbers in an entry:
        • Changing Contact entry details
          • To open the Contact Entry Details dialog box:
      • Using the Active Call view
        • Receiving Calls
          • To answer a call while it is ringing, do any of the following:
          • To ignore a call and send it directly to voicemail, do any of the following:
          • To silence the ring, do any of the following:
          • To end a call, do any of the following:
        • Adjusting call volume
          • To adjust the call volume, do one of the following:
        • Using the speakerphone
          • To use the speakerphone:
        • Placing calls on hold
          • To place a call on hold:
        • Handling Multiple Calls
          • To respond to call waiting, do one of the following:
          • To dial another number while a call is in progress:
          • To switch between two active calls, do any of the following:
          • To use 3-way calling:
      • Forwarding calls
        • To forward calls to another number:
      • Other ways to make a call
        • Redialing the last number
          • To redial the last number, do one of the following:
        • Returning a missed call
        • Calling an emergency number
          • To call an emergency number:
      • Using the Call History list
        • Reviewing Call History
          • To review Call History:
        • Calling a number in your Call History list
          • To dial a number from the Call History list:
        • Purging Call History
          • To purge entries in Call History list:
      • Barring Calls
        • To set call barring options:
        • To change the call barring password:
      • PhoneBook menus
        • Record menus
        • Options menus
    • Date Book Plus
      • Working in Day View
        • To view or select a date, do one of the following:
      • Scheduling an event
        • To schedule an event:
        • To schedule an untimed event:
      • Rescheduling an event
        • To reschedule an event:
      • Setting an alarm for an event
        • To set an alarm for an event:
        • To dismiss the alarm reminder, do one of the following:
      • Scheduling repeating or continuous events
        • To schedule a repeating or continuous event:
        • Changing and deleting repeating or continuous events
          • To change or delete repeating events:
        • Considerations for repeating or continuous events
      • Changing the Date Book Plus view
        • To cycle through Day, Week, Week with Text, Month, Year, and List views:
        • To display the current time:
      • Working in Week View
        • Tips for using Week View
      • Working in Week View with Text
        • Tips for using Week View with Text
      • Working in Month View
        • Tips for using Month View
      • Working in Year View
        • Tips for using Year View
      • Working in List View
        • Tips for using List View
      • Spotting event conflicts
      • Working with floating events
        • To create a floating event:
        • To mark a floating event complete:
        • Tips for using floating events:
      • Working with To Do items
        • To create To Do items in Date Book Plus:
        • To mark a To Do item complete:
        • Tips for using To Do items:
      • Using the Daily Journal
        • To create a Daily Journal entry:
      • Using templates
        • To create a template:
        • To schedule a template event:
      • Date Book Plus menus
        • Record menu
        • Options menu
    • Blazer
      • Viewing web pages
        • To view a web page:
      • Working with bookmarks
        • Viewing bookmarked pages
          • To view a bookmark:
        • Adding bookmarks
          • To bookmark the current page:
          • To define a bookmark:
        • Editing bookmarks
          • To edit a bookmark:
        • Deleting bookmarks
          • To delete a bookmark:
        • Arranging your bookmarks
          • To assign page category titles:
          • To rearrange bookmark entries:
          • To rearrange bookmark pages:
      • Blazer menus
        • Page menu
        • Bookmarks menu
        • Go menus
        • Options menu
    • SMS Messaging
      • Enabling SMS and SMS Email
        • To enable SMS and SMS Email:
      • Receiving SMS messages
        • Tips:
      • Viewing messages
        • To view SMS messages:
        • Tips:
      • Replying to messages
        • To send an SMS message reply:
        • To call the sender:
        • To respond to items in the body of the message:
      • Saving contact information
        • To save the sender’s information:
        • To save information in the message body:
      • Creating SMS messages
        • To create an SMS text message:
      • Creating a message signature
        • To create a message signature:
      • Creating boilerplates
      • Copying and forwarding messages
        • To copy text from an SMS message:
        • To forward messages:
      • Modifying messages
        • To modify Pending messages:
      • Resending messages
      • Sorting messages
      • Deleting messages
        • To delete a single message:
        • To delete a group of messages:
      • SMS Messaging menus
        • Message menus
        • Edit menu
        • Options menus
    • To Do List
      • To create a To Do item:
      • Setting priority
        • To set the priority of a To Do item:
      • Setting a due date
        • To set a due date for a To Do item:
      • Assigning a category
        • To assign a category for a To Do item:
      • Checking off a To Do item
        • To check off a To Do item:
      • To Do Show Options
        • To change the Show Options settings:
      • To Do List menus
        • Record menu
        • Options menu
    • Memo Pad
      • To create a new memo:
      • Reviewing memos
        • To review a memo:
      • Memo Pad menus
        • Record menus
        • Options menus
    • CityTime
      • Setting your home city
        • To set your home city:
      • Selecting remote cities
        • To set your remote cities:
      • Adding cities
        • To add a city to the list:
      • CityTime menus
        • Options menu
        • Utilities menu
    • Calculator
      • Selecting the Calculator mode
        • To select the Calculator mode:
      • Using the Basic Calculator buttons
      • Displaying Recent Calculations
        • To display recent calculations:
      • Using the Advanced Calculator mode
      • Using the Advanced Calculator buttons
        • Primary buttons
        • Math buttons
        • Trigonometry buttons
        • Finance buttons
          • To solve this example:
        • Logic buttons
        • Statistics buttons
        • Weight/Temp buttons
        • Length buttons
        • Area buttons
        • Volume buttons
      • Creating a custom view
        • To create a custom view:
      • Calculator menus
        • Options menus
        • Program menu
    • Expense
      • To create an Expense item:
      • Changing the date of an Expense item
        • To change the date of an Expense item:
      • Entering receipt details
        • To open the Receipt Details dialog box:
      • Customizing the Currency pick list
        • To customize the Currency pick list:
        • Defining a custom currency symbol
          • To define a custom currency symbol:
      • Show Options
        • To open the Show Options dialog box:
      • Transferring your data to Microsoft Excel
        • Creating or printing an expense report
          • To create or print an expense report:
        • Using expense report templates
          • To view your expense data using a Microsoft Excel template:
      • Expense menus
        • Record menu
        • Options menu
    • SIM Book
      • Copying entries from your Speed Dial list to your SIM card
        • To copy entries from your Speed Dial list to your SIM card:
      • Copying entries from your SIM card to your Speed Dial list
        • To copy entries from your SIM card to your Speed Dial list:
      • Deleting entries from your SIM card
        • To delete entries from your SIM card:
      • Dialing entries on your SIM card
        • To dial entries from your SIM card:
      • SIM Book menus
        • Edit menu
        • Options menu
    • SIM Services
      • To use SIM Services
  • Setting Preferences for Your Communicator
    • In the Preferences screens, you can do the following:
    • Viewing Preferences
      • To open the Preferences screens:
    • Buttons Preferences
      • To change the Buttons Preferences:
      • HotSync Buttons Preferences
        • To change the HotSync Buttons Preferences:
    • Buttons 2 Preferences
      • To change the Buttons 2 Preferences:
    • Connection Preferences
      • Connection Types
      • Setting wireless modem configurations
        • To create a Wireless Modem to Modem connection:
        • To create an IrCOMM to Modem connection:
    • Digitizer Preferences
    • Formats Preferences
      • Country default
        • To set the country default:
      • Time, date, week start, and numbers formats
        • To select the time, date, week start, and numbers format:
    • General Preferences
      • Auto-off delay
        • To set the Auto-off delay:
      • System, alarm, and game sounds
        • To set the system, alarm, and game sounds:
    • Network Preferences
      • Selecting a predefined service template
        • To select a service:
      • Connecting to your service
        • To establish a connection:
        • To close a connection:
      • Creating additional service templates
        • To duplicate an existing service template:
        • To add a new service template:
        • Selecting a connection
          • To select a connection:
        • Entering a user name
          • To enter a user name:
        • Entering a password
          • To enter a password:
      • Configuring GPRS settings
        • To enter your access point name:
        • Entering Details and Advanced GPRS settings
          • To select Details and Advanced GPRS settings:
      • Configuring dial-in, ISDN, infrared, and USB/serial settings
        • To enter your server phone number:
        • Entering a prefix
          • To enter a prefix:
        • Disabling Call Waiting
          • To disable Call Waiting:
        • Using a calling card
          • To use a calling card:
        • Entering Details for dial-in, ISDN, infrared and USB/serial settings
          • To set Details for a dial-in or ISDN service template:
      • Entering Advanced dial-in, ISDN, infrared, and USB/serial settings
        • IP address
          • To identify dynamic IP addressing:
          • To enter a permanent IP address:
        • Query DNS
          • To enter a primary and secondary DNS:
        • Creating a login script
          • To create a login script:
      • Deleting a service template
        • To delete a service template:
      • Network Preferences menu commands
        • Service menu
        • Options menu
      • TCP/IP troubleshooting
        • Checking your wireless service status
        • Displaying expanded Service Connection Progress messages
        • Viewing the Network Log
          • To view the Network Log:
        • Adding a DNS number
    • Owner Preferences
      • To enter the Owner Preferences:
      • To unlock the Owner Preferences screen:
    • Ringer Preferences
      • To select Ringer Preferences:
    • ShortCuts Preferences
      • Creating a ShortCut
        • To create a ShortCut:
      • Editing a ShortCut
        • To edit a ShortCut:
      • Deleting a ShortCut
        • To delete a ShortCut:
  • Advanced HotSync® Operations
    • Selecting HotSync setup options
      • To set the HotSync options:
    • Customizing HotSync application settings
      • To customize HotSync application settings:
    • IR HotSync operations
      • Preparing your computer for infrared communication
        • Does your computer support infrared communication?
          • To check the ports used for infrared communication with Windows 98 and Me:
          • To enable infrared communication with Windows 2000:
      • Configuring HotSync Manager for infrared communication
        • To configure HotSync Manager for infrared communication with Windows 98 and Me:
        • To configure HotSync Manager for infrared communication with Windows 2000:
      • Performing an IR HotSync operation
        • To perform an IR HotSync operation:
      • Returning to serial cable HotSync operations
        • To return to serial cable HotSync operations with Windows 98 and Me:
        • To disable infrared communication with Windows 2000:
    • Conducting a wireless HotSync operation
      • Preparing your computer
        • To prepare your computer for a wireless HotSync operation:
      • Preparing your communicator
        • To prepare your communicator for a wireless HotSync operation:
      • Selecting the conduits for a wireless HotSync operation
        • To change the Conduit Setup for a wireless HotSync operation:
      • Performing a wireless HotSync operation
        • To perform a wireless HotSync operation:
    • Conducting a HotSync operation via a network
      • Connecting to your company’s dial-in server
        • To prepare your computer for a network HotSync operation:
        • To prepare your communicator for a dial-in network HotSync operation:
      • Performing a dial-in network HotSync operation
        • To perform a dial-in network HotSync operation:
      • Performing a network HotSync operation via a LAN
        • To perform a network HotSync operation via a LAN:
    • Using File Link
    • Creating a user profile
      • To create a user profile:
      • To use a profile for the first-time HotSync operation:
  • Maintaining Your Communicator
    • Caring for your communicator
    • Battery considerations
    • Resetting your communicator
      • Performing a soft reset
        • To perform a soft reset:
      • Performing a warm (or safe) reset
        • To perform a warm (or safe) reset:
      • Performing a hard reset
        • To perform a hard reset:
        • To restore your data after a hard reset:
  • Troubleshooting Tips
    • Software installation problems
    • Operating problems
    • Tapping and keyboard problems
    • Wireless communication problems
    • Application problems
    • HotSync problems
    • Beaming problems
    • Password problems
    • Technical support
  • Creating a Custom Expense Report
    • About mapping tables
    • Customizing existing sample templates
      • To customize a sample Expense Report template:
    • Determining the layout of the Expense Report
      • Labels
      • Sections
    • Analyzing your custom Expense Report
      • Perform the following before you begin a custom mapping table:
    • Programming the mapping table
      • To program a new custom mapping table:
    • Using applications other than Microsoft Excel
    • Expense file details
  • Non-ASCII Characters for Login Scripts
    • Use of ^char
    • Carriage return and line feed
    • Literal characters
      • Examples:
  • Advanced Call Forwarding Options
    • To use the advanced call forwarding options:
    • Forwarding calls when your communicator is busy
    • Forwarding calls that you do not answer
    • Forwarding calls when your communicator is unreachable
    • General Commands
  • Other Product Information
    • FCC Statement
    • Exposure To Radio Frequency Energy (SAR)
    • Canadian RFI Statement
    • Safety and General Information
      • To assure optimal radio performance, always adhere to the following procedures:
      • Persons with pacemakers should:
      • When using the phone while driving, please:
    • Acknowledgments
  • Index