Operating problems – Handspring 270 User Manual

Page 220

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Page 220

Troubleshooting Tips

Operating problems

Problem

Solution

My communicator won’t
turn on.

Try each of these in turn:

Adjust the display settings.

Make sure the battery is fully charged.

Perform a soft reset. See page 216 for details.

If your communicator still does not operate, try a hard
reset. See page 217 for details.

My communicator keeps
turning itself off.

Your communicator is designed to turn itself off after a period
of inactivity. This period can be set at 30 seconds, one, two, or
three minutes. Check the Auto-off setting. See page 182 for
details.

My communicator is not
making any sounds.

Check the ringer switch setting on top of your

communicator. The

setting turns off all sounds on your

communicator.

Check the System Sound setting. See page 182 for
details.

My communicator has frozen.

This is most commonly attributed to conflicts with third-party
software. Try each of these in turn:

Perform a soft reset. See page 216 for details.

Delete any application you recently installed. See page 44
for details.

Perform a warm reset. See page 217 for details.

Perform a hard reset. See page 217 for details.

I don’t see anything on my
communicator’s screen.

Adjust the display settings.

Charge the battery.

Perform a soft reset.

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