Document Outline

• WD Service and Support
  • Accessing Online Support
  • Contacting WD Technical Support
• Registering Your WD Product
• Table of Contents
• About Your WD Storage Device
  • Features
  • Handling Precautions
  • Kit Contents
  • Optional Accessories
  • About the Online Learning Center
  • Compatibility
    • Operating Systems
    • Web Browsers
  • Physical Description
• Understanding the LEDs and Buttons
  • Power and Battery Status LED
  • Wi-Fi LED
  • Other LED Behavior
  • Buttons
• Setting up the Wireless Drive
  • Turning the Drive On
  • Setting up the Drive the First Time
    • Using a Computer and Web Browser
    • About the Dashboard
    • Using WD My Cloud App on a Mobile Device
• Using the Dashboard
  • Accessing the Dashboard
  • Dashboard Home Page
  • Icons
    • Information Icons
    • Navigation Icons
  • Viewing Drive Status
    • Capacity Panel
    • Battery Panel
    • Connection Type Panel
• Connecting the Drive
  • Ways to Connect the Drive
    • Direct Connection
    • Public Wireless Network Connection
    • Home Network Connection
    • USB Connection
  • Making a Direct Connection
    • Making a Direct Connection Using a Web Browser
    • Making a Direct Connection to a Mobile Device via WD My Cloud
  • Connecting to a Public Wi-Fi Network/Internet
  • Connecting to Your Home Wi-Fi Network
  • Viewing or Changing the Drive’s Advanced Wi-Fi Settings
  • Removing a Connection
• Loading Content on Your Drive
  • Loading Content
    • Using a USB Connection to Load Content
    • Using a Wi-Fi Connection to Load Content
  • Using a Compatible Wireless Camera
  • Backing up a Computer to the Drive
    • Using WD SmartWare™ (Windows Only)
    • Backing up a Mac Computer
• Using an SD Card with the Drive
  • Moving or Copying Content from an SD Card
  • Viewing Content Imported from an SD Card
  • Viewing Content on an SD Card
• Playing/Streaming Videos, Photos, & Music
  • Using the Drive as a Media Server
  • Enabling Media Streaming
    • DLNA
    • Media Count
  • Accessing Your Content Using Media Players
    • WD Media Players
    • Other Media Players
  • Using the Drive with a DLNA-Enabled Mobile App
• Using the Battery
  • Improving Battery Life or Performance
  • Charging the Battery
  • Viewing Battery Status When Drive is Off
• Performing Administrative Functions
  • Changing the Password and Device Name
  • Changing the Language
  • Specifying Types of Access
  • Locking the Drive
  • Rebooting and Shutting Down
• Resetting Your Drive and Password
  • Manually Resetting the Drive
  • Restoring Factory Settings Using the Dashboard
• Updating Firmware
  • Updating with Available Firmware
  • Performing a Manual Update
• Using WD Quick View with the Drive
  • Installing WD Quick View
  • Accessing WD Quick View Shortcut Options
    • Windows
    • Mac OS X
• Getting Support
  • Support Page
    • System Reports
    • Diagnostics
    • Product Improvement Program
• Problems and Solutions
  • Password
  • Connections
  • Battery and Performance
  • Drive Format
• Appendix A. Technical Specifications
• Appendix B. Compatible Media Formats
  • DLNA File Formats
  • Formats Compatible with WD My Cloud App
• Appendix C. Compliance and Warranty Information
  • Regulatory Compliance
    • Federal Communications Commission (FCC) Class B Information
    • Industry Canada (IC)
    • CE Compliance for Europe
    • VCCI Statement
    • Environmental Compliance (China)
  • Battery Safety
  • Warranty Information
    • Obtaining Service
    • Limited Warranty
  • GNU General Public License (“GPL”)