Diagnostics, Product improvement program – Western Digital My Passport Wireless User Manual User Manual
Page 60
GETTING SUPPORT
55
MY PASSPORT WIRELESS
USER MANUAL
Diagnostics
Run diagnostic tests if you are having problems with your drive. There are two types of
diagnostic tests:
Quick Test: Checks the hard drive for major performance problems. The result of a
quick test is a pass or fail evaluation of the hard drive’s condition. The quick test can
take several minutes to complete.
Full Test: Is a more comprehensive drive diagnostic. It methodically tests each and
every sector of the hard drive. Once the test is performed, the condition of the hard
drive displays.
Note: To complete the test, make sure the drive is plugged into AC power.
Product Improvement Program
If you join the program, your drive periodically sends its serial number to WD along with
basic drive information. The benefit is that you help improve future product updates and
enable the Western Digital Support team to help you more efficiently. Participating does not
affect your drive’s performance.
To join the program, switch the toggle button to On.