Five Star JHP - Manual (Page 24)

LIMITED WARRANTY
Thank you for purchasing Jandy ® pool and spa products. Jandy Pool Products, Inc. warrants all parts to be free
from manufacturing defects in materials and workmanship for a period of one year from the date of retail
purchase, with the following exceptions:
• AquaLink ® RS units installed with Jandy ® Surge Protection Kits will be covered for two years.
• NeverLube ® valves are warranted for the life of pool and/or spa on which they were originally installed.
• AquaPure TM Electronic Chlorine Generator Electrolytic Cells carry a 5 year limited warranty on a prorated basis.
This warranty is limited to the first retail purchaser, is not transferable, and does not apply to products that have
been moved from their original installation sites. The liability of Jandy Pool Products, Inc. shall not exceed the
repair or replacement of defective parts and does not include any costs for labor to remove and reinstall the
defective part, transportation to or from the factory, and any other materials required to make the repair. This
warranty does not cover failures or malfunctions resulting from the following:
1. Failure to properly install, operate or maintain the product(s) in accordance with our published Installation,
Operation and Maintenance Manuals provided with the product(s).
2. The workmanship of any installer of the product(s).
3. Not maintaining a proper chemical balance in your pool and/or spa [pH level between 7.2 and 7.8, Total
Alkalinity (TA) between 80 to 120 ppm, Total Dissolved Solids (TDS) less than 2000 not including salt ppm].
4. Abuse, alteration, accident, fire, flood, lightning, rodents, insects, negligence or acts of God.
5. Scaling, freezing, or other conditions causing inadequate water circulation.
6. Operating the product(s) at water flow rates outside the published minimum and maximum specifications.
7. Use of non-factory authorized parts or accessories in conjunction with the product(s).
8. Chemical contamination of combustion air or improper use of sanitizing chemicals, such as introducing
sanitizing chemicals upstream of the heater and cleaner hose or through the skimmer.
9. Overheating; incorrect wire runs; improper electrical supply; collateral damage caused by failure of O-Rings,
DE grids, or cartridge elements; or damage caused by running the pump with insufficient quantities of water.
LIMITATION OF LIABILITY:
This is the only warranty given by Jandy Pool Products, Inc. No one is authorized to make any other warranties
on behalf of Jandy Pool Products, Inc. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES,
EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF FITNESS
FOR A PARTICULAR PURPOSE AND MERCHANTABILITY. JANDY POOL PRODUCTS, INC. EXPRESSLY
DISCLAIMS AND EXCLUDES ANY LIABILITY FOR CONSEQUENTIAL, INCIDENTAL, INDIRECT OR
PUNITIVE DAMAGES FOR BREACH OF ANY EXPRESSED OR IMPLIED WARRANTY. This warranty gives
you specific legal rights. You may also have other rights which vary by state or province.
WARRANTY CLAIMS:
For prompt warranty consideration, contact your dealer and provide the following information: proof of purchase,
model number, serial number and date of installation. The installer will contact the factory for instructions
regarding the claim and to determine the location of the nearest designated service center. If the dealer is not
available, you can locate a service center in your area by visiting www.jandy.com or by calling our technical
support department at (707) 776-8200 extension 260. All returned parts must have a Returned Material
Authorization number to be evaluated under the terms of this warranty.
6000 Condor Drive • Moorpark, CA USA 93021 • 707.776.8200 • Fax 707.763.7785
Jandy Pool Products, Inc. H0573800B
CONFORMS TO UL 1081
CERTIFIED TO CSA C22.2 NO 108
Litho in U.S.A. © Jandy Pool Products, Inc. 0607