Section 7, Product support, Customer fax number – Fairchild CAM/CCD-4KCL.TDI User Manual
Page 30
Fairchild Imaging • CAM/CCD 2KCL.TDI & CAM/CCD-4KCL.TDI Line Scan Camera User’s Manual • Rev C• 30 of 30
SECTION 7
Product Support
If after troubleshooting your camera, and you still have problems, collect the
following data about your application and situation and call Fairchild Imaging
Customer Support.
Note: You may also want to photocopy this page to fax to Fairchild Imaging @ 408-
735-7352
Customer name
Organization name
Customer phone number
Customer Fax number
Complete Product Model Number
(e.g. CAM4KLVDS))
Complete serial number
Acquisition System hardware (frame
grabber, Host computer, light source, etc.)
Power supply and current draw
Data rate used
Control signals used in your application,
and their frequency or state
EXSYNC
BIN
MCLK
PRIN
Other__________
Detailed description of problem
encountered
Please attach description with as
much detail as appropriate