General owner’s information – FORD 2007 User Manual

Page 6

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Chemicals and Additives

Non-Ford approved chemicals or additives are not required for factory recommended maintenance. In fact,
Ford Motor Company recommends against the use of such additive products unless specifically
recommended by Ford for a particular application.

Your vehicle is very sophisticated and built with multiple complex performance systems. Every manufacturer
develops these systems using different specifications and performance features. That’s why it’s
important to rely on your Ford or Lincoln Mercury dealership to properly diagnose and repair your vehicle.

When planning your maintenance services, consider your Ford or Lincoln Mercury dealership for all your
vehicle’s needs.

Get the most from your service and maintenance visits.

There are a lot of reasons why your Ford or Lincoln Mercury dealership is a great way to help keep your
vehicle running great.

Convenience

To make your service visit even more convenient, in many cases, you’ll find extended evening hours and
Saturday hours. How’s that for quality service?

Factory-trained Technicians

Ford and Lincoln Mercury service technicians participate in extensive factory-sponsored training to help them
become the experts on the operation of your vehicle. Many participate in Ford-sponsored training to
become certified. Ask your dealer about the training and certification their technicians have received.

Genuine Ford and Motorcraft Replacement Parts

Ford and Lincoln Mercury dealerships stock Ford and Motorcraft branded replacement parts. These parts
meet or exceed Ford Motor Company’s specifications, and we stand behind them. Maintenance parts installed
at your Ford or Lincoln Mercury dealership carry a nationwide, 12 months, 12,000 mile parts and labor
limited warranty. Your dealer can give you details.

Value Shopping for Your Vehicle’s Maintenance Needs

Your dealership recognizes the competitive landscape of maintenance and light repair automotive services.
With factory-trained technicians, and one-stop service from routine maintenance like oil changes and
tire rotations to repairs like brake service, check out the value your Ford and Lincoln Mercury dealers can
offer.

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Scheduled Maintenance

General Owner’s Information

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