FELLOWES DM10C - Manual (Page 4)

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Limited Warranty
Fellowes, Inc. warrants the cutting cylinders of the machine to be free from defects in
material and workmanship for 5 years from the date of purchase by the original con-
sumer. Fellowes warrants all other parts of the machine to be free of defects in material
and workmanship for 1 year from the date of purchase by the original consumer. If any
part is found to be defective during the warranty period, your sole and exclusive remedy
will be repair or replacement, at Fellowes’ option and expense, of the defective part.
This warranty does not apply in cases of abuse, mishandling or unauthorized repair. ANY
IMPLIED WARRANTY, INCLUDING THAT OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, IS HEREBY LIMITED IN DURATION TO THE APPROPRIATE WAR-
RANTY PERIOD SET FORTH ABOVE. IN NO EVENT SHALL FELLOWES BE LIABLE FOR
ANY CONSEQUENTIAL OR INCIDENTAL DAMAGES ATTRIBUTABLE TO THIS PRODUCT.
This warranty gives you specific legal rights. You may have other legal rights that vary from
this warranty. The duration, terms and conditions of this warranty are valid worldwide,
except where different limitations, restrictions or conditions may be required by local law.
To obtain service under this warranty, please contact us (see back cover) or your dealer.
Maintenance
Regular emptying of the basket is important to ensure the smooth operation of the
cutting cylinders. If you can see paper in the basket window (7), turn off the shredder, pull
out the basket and empty basket contents.
Regular oiling of the shredder is also necessary to ensure proper performance. If you
are running the shredder at or near capacity, we recommend oiling it monthly. Using
Fellowes Powershred Lubricant #35250 or other non-aerosol vegetable-based oil in a
long-nozzle container:
• Apply oil over full width of paper entry (1) with shredder in off [O] position.
• Press control switch to automatic [I] position which will cause shredder to run
for about 2 seconds.
• Press and hold control switch in reverse [R] position for 3-5 seconds.
• Repeat above automatic [I] and reverse [R] sequence three times.
REMINDER: Do not use flammable synthetic oil, petroleum-based products or
aerosol lubricants of any kind in or near the shredder at any time.
Troubleshooting
If you have a problem with your shredder, check the symptoms and remedies below. If you
cannot solve the problem this way, contact Fellowes Customer Service. Do not open
shredder head to attempt repair: It could expose you to serious electric shock and will
void your warranty.
Symptom
Shredder does not start or stops while
shredding.
Overheat light (10) turns on and shredder
will not operate.
Red display light (5) turns on and shredder
will not operate.
Shredder squeaks, grinds or runs below
capacity.
Shredder continues to run for a few sec-
onds after shredding has been completed.
Remedy
• Make sure shredder is plugged in and
switch is in automatic [I] position.
• If paper appears to be jammed. Follow
instructions under Operation.
• Check basket position; basket must be
pushed all the way in the cabinet.
Follow instructions under Set-Up.
• Wait 40 minutes for shredder to cool
down before trying again.
• If paper appears to be jammed. Follow
instructions under Operation.
• Check basket position; basket must
be pushed all the way in the cabinet.
Follow instructions under Set-Up.
• Oil cutting cylinders. Follow instructions
under Maintenance.
• No action required. This is a self-clean-
ing function.