Before you call, Continued), Problem cause correction – Electrolux Side by Side Regrigerator User Manual

Page 25

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25

Before You Call

(continued)

PROBLEM CAUSE

CORRECTION

WATER DISPENSER

Dispenser will not
dispense water.

•

Household water line valve is
not open.

•

Freezer door is not closed.

•

Ice & water filter cartridge is
clogged.

•

Front filter not fully installed, if
equipped

•

Open household water line valve. See PROBLEM
section ICE MAKER IS NOT MAKING ANY ICE.

•

Ensure that freezer door is closed.

•

Replace filter cartridge.


•

Push filter in until you hear a “click”. Filter should be
flush with cabinet.

Water has an odd taste
and/or odor.

•

Water has been in the tank for
a period of time.

•

Unit not properly connected to
cold water line.

•

Tubing used in the household
water supply and installation
may affect water taste and
odor.

•

Water has a high mineral
content.

•

Draw and discard 10 – 12 glasses of water to freshen
the supply and completely rinse out the tank.

•

Connect unit to cold water line that supplies water to
the kitchen faucet.

•

For best results, use copper tubing for water
connections.



•

Contact water treatment plant for help.

Water pressure is
extremely low.

•

Cut-off and cut-on pressures
are too low (well systems
only).

•

Reverse osmosis system is in
regenerative phase.

•

Have someone turn up the cut-off and cut-on pressure
on the water pump system (well systems only).


•

It is normal for a reverse osmosis system to be below
20 psi during the regenerative phase.

ODORS IN REFRIGERATOR

Interior is dirty.

•

Interior needs to be cleaned.

•

Food with strong odors is in
refrigerator.

•

See

Care & Cleaning Chart section.

•

Cover food tightly.

OPENING/CLOSING OF DOORS/DRAWERS

Door(s) will not close.

•

Door was closed too hard,
causing other door to open
slightly.

•

Refrigerator is not level. It
rocks on the floor when moved
slightly.

•

Refrigerator is touching a wall
or cabinet.

•

Close both doors gently.



•

Ensure floor is level and solid, and can adequately
support the refrigerator. Contact a carpenter to correct
a sagging or sloping floor.

•

Ensure floor is level and solid, and can adequately
support the refrigerator. Contact a carpenter to correct
a sagging or sloping floor.

Drawers are difficult to
move.

•

Food is touching shelf on top
of drawer.

•

Track that drawers slide on is
dirty.

•

Keep less food in drawer.


•

Clean drawer, rollers, and track. See

Care & Cleaning

Chart section.

LIGHT BULB IS NOT ON

Light bulb is not on.

•

Light bulb is burned out.


•

Light switch is stuck.


•

No electric current is reaching
refrigerator.

•

See

Replacing Light Bulbs in Care and Cleaning

section.

•

Light switch is located on side of refrigerator and
freezer liners.

•

See PROBLEM section RUNNING OF
REFRIGERATOR.

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