English, Model ds-16ci, Safesense – FELLOWES DS-16Ci User Manual
Page 5: Technology, Technology operation, Accessories, Problem still not solved, Oiling shredder
 
ENGLISH
Model DS-16Ci
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DISABLING THE FEATURE
DISABLING THE FEATURE
Should the SafeSense
®
indicator stay lit without 
touching the opening
The shredder will stop and 
SafeSense
®
will need to
be deactivated
To deactivate, shift override 
switch to the “not active“ 
position
Once deactivated, the 
indicator will flash and
the SafeSense
®
feature
will not function
To clear paper, press 
and hold forward ( ) 
key until paper is 
shredded
Once the paper is cleared, 
reactivate the SafeSense
®
feature (To re-engage,
see Operations)
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SAFESENSE
®
TECHNOLOGY
Stops shredder immediately when hands are too close to the paper entry.
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SAFESENSE
®
TECHNOLOGY OPERATION
Stops shredder immediately when hands are too close to the paper entry.
Eliminates frustrating jams by preventing overloads and powering through misfed paper.
JAM PROOF SYSTEM *
ADVANCED PRODUCT FEATURE MAINTENANCE AND TROUBLESHOOTING
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SafeSense
®
is active and
working properly
Touch test area and 
look for the SafeSense
®
indicator to illuminate
SafeSense
®
is deactivated when
indicator is flashing
Shift override switch to 
the “active” position, 
reactivating SafeSense
®
Confirm the indicator is no longer 
flashing and retest by putting 
your hand on the test area
SET-UP AND TESTING
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3
1
2
FLASHING INDICATOR
1
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Turn the shredder ON 
( ) to activate SafeSense
®
Should you choose to disable 
the system, press and hold 
the auto button (blue) and 
reverse ( ) key at the 
same time
Once disabled, the blue 
Auto light is no longer 
illuminated (To re-engage, 
repeat step 1)
If steps 4 and 5 do not clear 
jam, reverse paper all the 
way out, remove several 
sheets and refeed
If jam occurs, press and 
hold forward ( ) key until 
the document is completely 
through the shredder
If not cleared, press 
reverse ( ) briefly 
(repeat steps 4 and 5 
until shredded)
*100% Jam Proof when used in accordance with user manual
Shredding can continue with 
the system disabled, however a 
paper jam may occur with too 
many sheets and Remove
Paper icon ( ) will illuminate
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TO CLEAN THE SENSORS
ACCESSORIES
Maintenance is an important part of protecting your investment. Don’t forget oil and shredder bags.
PREVENTIVE MAINTENANCE AND MISCELLANEOUS TROUBLESHOOTING
• Run shredder once a day in reverse for 15 seconds to clear cutters
• Empty wastebasket when bin full indicator light is illuminated using bag # 36052
• Shredder will not function if the pull-out bin is not pushed all the way in, or if bin needs to be emptied.
• When shredding for a prolonged period of time, the motor can become warm and require a cool down period. When this occurs the overheat indicator will alert you to the 
 problem, this model will require 30 minutes to cool down.
PROBLEM STILL NOT SOLVED?
Fellowes is committed to giving our customers the support and service they deserve. That is why we offer several options for you to find technical information, step-by-step 
assistance and personal attention. 
• www.fellowes.com features an extensive on-line support section with a number of self-service options
• Our customer service professionals are dedicated to resolve any of your issues
Go to Support Section at www.fellowes.com or see back page of manual for useful telephone numbers.
®
Shredder oil – #35250
DS-16Ci Shredder 
plastic bag – #36052
CLEANING AUTO-START INFRARED SENSORS
BASIC PRODUCT MAINTENANCE AND TROUBLESHOOTING
Paper detection sensors are designed for maintenance free operation. However, on rare occasions the sensors may become blocked by paper dust causing the motor to run
even if there is no paper present 
(Note: two paper detection sensors are located in the center of the paper entry)
.
OILING SHREDDER
*Only use a non-aerosol vegetable oil in long nozzle container such as Fellowes 35250
FOLLOW OILING PROCEDURE BELOW AND REPEAT TWICE
*Apply oil across entry
Press forward
Shred one sheet
2
Press and hold forward ( ) 
2-3 seconds
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• All cross-cut shredders require oil for peak performance. If not oiled, a machine may experience diminished sheet capacity, intrusive noise when shredding and could 
 ultimately stop running. To avoid these problems, we recommend you oil your shredder each time you empty your waste bin.
1
Turn off and unplug 
shredder
Lift CD flap.
Locate Auto-start 
infared sensor.
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Dip cotton swab in 
rubbing alcohol.
Using cotton swab, wipe 
away any contamination 
from the paper sensors.
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