Chapter 4: trouble shooting - faq, Freecom hd dock quattro – Freecom Technologies Hard Drive Dock Quattro User Manual

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Freecom HD Dock Quattro

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EN

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Chapter 4: Trouble shooting - FAQ

If you still have problems getting your Freecom HD Dock Quattro to function properly

despite having installed it correctly, then please check the following items:

• What can I do when the hard drive does not work and there is cklicking noise arising

from it?

It means the power supply is not adequate enough to start the hard drive. Make sure

the power plug (power adaptor and cable) is inserted, and connect the USB, eSATA

or Firewire cable to the counterpart ports.

• When I finished the hardware installation following the manual, the external device

failed to be detected by the system. Why?

Please check the hard drive, and format it if it is a new one.

If using eSATA to transfer,please check whether your motherboard supports hot swap.

If not, connect the Freecom HD Dock Quattro to the eSATA port on computer before

starting it.

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