FELLOWES W11C - Manual (Page 6)

5
Maintenance
Regular emptying of the basket is important to ensure the smooth operation of the
cutting cylinders. If paper is within 2 inches of shredder head, turn off and unplug the
shredder, remove the shredder head and empty the basket.
Regular oiling of the shredder is also necessary to ensure proper performance.
If you are running the shredder at or near capacity, we recommend oiling it
monthly.
Using Fellowes Powershred Lubricant #35250 or other non-aerosol vegetable-based
oil in a long-nozzle container:
• Apply oil over full width of paper entry (E) with shredder in off [O] position.
• Press control switch to automatic [I] position which will cause shredder to run for about 2
seconds.
• Press switch in reverse [R] position for 3-5 seconds.
• Repeat above automatic [I] and reverse [R] sequence three times.
REMINDER: Do not use flammable synthetic oil, petroleum-based products or aerosol
lubricants of any kind in or near the shredder at any time.
Troubleshooting
If you have a problem with your shredder, check the symptoms and remedies below. If you
cannot solve the problem this way, contact Fellowes Customer Service. Do not open
shredder head
to attempt repair: It could expose you to serious electric shock and will
void your warranty.
Symptom
Shredder does not start or stops while shred-
ding.
Shredder squeaks, grinds or runs below
capacity.
Shredder continues to run for 1 or 2
seconds after shredding has been
completed.
Remedy
• Make sure shredder is plugged in and
switch is in automatic [I] position.
• If paper appears to be jammed. Follow
instructions under Operation.
• Check shredder head position. Follow
instructions under Set-Up.
• Wait 20 minutes for shredder to cool
down before trying again.
Check to see if basket is full. Oil cutting
cylinders. Follow instructions under
Maintenance.
No action required. This is a self-cleaning
function.