Before you call, Problem cause correction – FRIGIDAIRE 242111900 User Manual

Page 18

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18

BEFOrE yOU CALL

Visit our web site at

www.frigidaire.com.

1-800-944-9044 (United States)

1-800-265-8352 (Canada)

PROBLEM

CAUSE

COrrECTION

AUTOMATIC ICE MAKEr
Ice maker is not mak-

ing any ice.

Ice maker wire signal arm is in

•

the “up” or OFF position.

Ice maker power switch is Off.

•

Ice maker has small cube

•

caught in mechanism.

Saddle valve on cold water

•

pipe is clogged or restricted by

foreign material.

Move wire signal arm to the “down” or

•

ON position. (side

mounted)

Turn power switch to On (“

•

I”) position. (rear mounted)

Remove small cube from ice maker. The ice and water

•

filter cartridge may be clogged. Replace filter cartridge.

Turn off household water line valve. Remove valve. En-

•

sure that valve is not a self-piercing saddle valve. Clean

valve. Replace valve if necessary.

Ice maker is not mak-

ing enough ice.

Ice maker is producing less ice

•

than you expect.

Check to see if water dispenser

•

is dispensing slower than normal.

Side mounted ice maker should produce 4 to 4.5 pounds

•

(approximately 4 quarts) of ice every 24 hours. A rear

mounted ice maker should produce 3 to 4 pounds (ap-

proximately 3½ quarts) of ice every 24 hours. Quick Ice

option should produce up to 50% more ice every 24 hours.

If it is, replace the ice and water filter cartridge.

•

Ice maker will not stop

making ice.

Ice maker wire signal arm is

•

being held down by some item

in the freezer.

Move item and release wire signal arm. Remove any ice

•

cubes that are frozen together over the wire signal arm.

Ice cubes are freezing

together.

Ice cubes are not being used

•

frequently enough.

Ice cubes are hollow (partially

•

frozen cubes with water inside).

Freezer control is set too warm.

•

Remove ice container and discard ice from container. Ice

•

maker will produce fresh supply.

The ice and water filter cartridge may be clogged. Replace

•

filter cartridge.

Set freezer control to colder setting. Allow 24 hours for

•

temperature to stabilize.

ICE DISPENSEr
Dispenser will not dis-

pense ice.

Ice storage container is empty.

•

Freezer temperature is set too

•

warm.

Household water line valve is

•

not open.

Ice dispensing arm has been held

•

in for more than 4-5 minutes.

When the first supply of ice is dropped into the container,

•

the dispenser should operate.

Turn freezer control to a higher setting so that ice cubes

•

will be made. When first supply of ice is made, dispenser

should operate.

Open household water line valve. Allow sufficient time

•

for the ice to be made. When ice is made, the dispenser

should operate.

Motor is overloaded. Motor over load protector will reset in

•

approximately 3 minutes. Ice can then be dispensed.

Ice dispenser is

jammed.

Ice has melted and frozen

•

around auger due to infrequent

use, temperature fluctuations,

and/or power outages.

Ice cubes are jammed between

•

ice maker and back of ice

container.

Remove ice container, thaw, and empty the contents.

•

Clean container, wipe dry, and replace in proper position.

When new ice is made, dispenser should operate.

Remove ice cubes that are jamming the dispenser.

•

OPENING/CLOSING OF DOOrS/DrAWErS
Door(s) will not close.

Door was closed too hard, caus-

•

ing other door to open slightly.

Refrigerator is not level. It

•

rocks on the floor when moved

slightly.

Refrigerator is touching a wall

•

or cabinet.

Close both doors gently.

•

Ensure floor is level and solid, and can adequately support

•

the refrigerator. Contact a carpenter to correct a sagging

or sloping floor.

Ensure floor is level and solid, and can adequately support

•

the refrigerator. Contact a carpenter to correct a sagging

or sloping floor.

Drawers are difficult to

move.

Food is touching shelf on top of

•

drawer.

Track that drawers slide on is

•

dirty.

Remove top layer of items in drawer.

•

Ensure drawer is properly installed on track.

•

Clean drawer, rollers, and track. See

•

Care & Cleaning.

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