Fisher-Price KID TOUGH K3420 - Manual (Page 39)

Problem Cause Solution
Tracks will not play Batteries are weak
or exhausted Replace the batteries in the player
with two, new “AAA” (LR03) alkaline
batteries.
Player is off Slide the power switch on the back of
the player to turn it on.
Can not transfer songs to or
from my computer USB cord may not be
properly connected Check connections on both your player
and your computer.
FP3™ Player Software is
not installed Insert the FP3™ Player Software CD into
the CD-ROM drive of your computer
and install the software (see page 15).
Song copied from a CD does
not show title or artist
information You are not connected to
the Internet The FP3™ Player Software auto-
matically imports song/story and artist
information about your CD. Make sure
you are connected to the Internet.
CD is not found on the
Internet database Enter song/story and artist
information manually.
CD is not detected Enhanced CDs may not work
with FP3™ Player Software Use only regular music CDs.
FP3™ Player Software
window is cut off Screen resolution is not set
to 1024 x 768 pixels Change screen resolution setting to
1024 x 768 pixels (see page 14).
39
Troubleshooting