Name resolution – Fluke Network Tester User Manual

Page 60

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NetTool
Users Manual

6-8

Problem: DHCP server issuing IP address that
causes duplicate IP on network.


Explanation: The DHCP server in question is not
detecting an address and is provisioning a duplicate.

Remedy: This problem can be caused by a statically
configured PC. Find the statically configured PC on
the network and changes its IP address to a valid and
unique IP address. Merging two unique networks into
one can lead to this type of problem. The problem can
also point to an issue with a DHCP server or an
implementation bug.

Name Resolution

Problem: No DNS server found on network to resolve
names.


Explanation: The PC is configured to use DNS
(Domain Name Server) and none can be found.

Remedy: Make sure that the DNS server is up and
running. Access the PC’s network properties and
make sure that the settings are correct.

Problem: DNS resolution failed.

Explanation: There are multiple DNS servers on the
network and the PC is configured for the wrong one.

Remedy: Find out the correct DNS information.
Access the PC’s network properties and configure the
PC with that information.

Problem: WINS resolution failed.

Explanation: The DNS server cannot determine the
NetBIOS names.

Remedy: You can manually fix this problem in the
DNS configuration section of network properties.

Problem: Incorrect WINS server xxx.xxx.xxx.xxx
configured on PC.


Explanation: There are multiple WINS servers on the
network and the PC is configured for the wrong one.

Remedy: Find out the correct WINS information.
Access the PC’s network properties and configure the
PC with that information.

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