Saving pictures, Troubleshooting, Problem cause solution – Fisher-Price P6843 User Manual
Page 9
 
• To save your pictures from any of the
studios or spin art, insert a USB flash 
drive (not included and sold separately) 
into the USB port on the back of the base.
Saving Pictures
• Press the save button on the base.
• This will save a bitmap (.bmp) file on your
USB flash drive.
• Remove the USB flash drive from the
base and insert it into the USB port on 
your computer (not included and 
sold separately).
• Open the file on your computer with any
picture viewing program to view and print 
your pictures. 
Problem
Cause
Solution
No image on TV
TV or VCR/DVD player is 
not set to the proper input
Change the TV or VCR/DVD player’s mode to 
INPUT or VIDEO IN.
Press the channel down button on your TV 
or VCR/DVD player to change to a channel 
below channel 2.
Consult your TV or VCR/DVD player’s 
instruction manual.
Batteries in the base are 
weak or exhausted
Replace the batteries in the base with four, 
new “AA” (LR6) alkaline batteries.
Base timed out 
(sleep mode)
The base times out after several minutes 
of inactivity. Press any button to turn it 
back on. 
No wireless connection 
between the base and the 
wireless remote
Make sure you have a clear path between 
the wireless controller and the base. Do not 
place the base in a closed cabinet.
The wireless controller is not aligned with 
the sensor on the base. Move the sensor up 
or down/make sure the wireless controller is 
in front of the sensor.
Images on TV look grainy 
or lose color
Batteries in the base are 
weak or exhausted
Replace the batteries in the base with four, 
new “AA” (LR6) alkaline batteries.
Base is not responding 
to actions from wireless 
controller
Signal from wireless 
controller to the base may 
not work properly if there is 
bright light behind you
Dim the lights behind you. Or use over-head/
side lighting when possible.
Interference from other 
remote controllers
Do not use other remote controllers at the 
same time as you are using this toy.
Batteries in the wireless 
controller are weak or 
exhausted
Replace the batteries in the wireless 
controller with three "AAA" (LR03) 
alkaline batteries.
Wireless controller is not 
pointing towards the base
Make sure the transmitting tip (brush end) 
on the wireless controller is pointed towards 
the sensor in the base.
Image is stretched or 
distorted on a wide 
screen TV
TV aspect ratio 
set incorrectly
This product is designed for use with a 4:3 
aspect ratio (display setting) and you should 
see black bars on the sides of the image. For 
best picture, do not use a 16:9 aspect ratio 
(stretched) wide screen setting. For more 
information on changing this setting, refer to 
your TV owner's manual.
Troubleshooting
• From your computer, locate your flash drive. 
Hint: The picture files are compatible on 
a PC or Mac.
• Double-click on the flash drive to open it. 
Then, locate and double click on the 
Splatster folder.
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