Document Outline

• Contents
• About This Guide
  • About this guide
    • For more information
  • Accessing your online User Guide
    • To access your User Guide:
  • Gateway contact information
  • Microsoft Certificate of Authenticity
• Setting Up and Getting Started
  • Checking out your computer
    • Front
    • Back
    • Sides
    • Power module
  • Working safely and comfortably
    • Reducing eye strain
    • Setting up your computer desk and chair
    • Sitting at your computer
    • Avoiding discomfort and injury from repetitive strain
  • Preparing power connections
    • Protecting from power source problems
    • Connecting power
      • To connect power:
  • Connecting to a broadband modem or network
    • To connect to a broadband modem or to an Ethernet network:
  • Setting up the keyboard and mouse
    • Installing keyboard batteries
      • To install the keyboard batteries:
    • Installing mouse batteries
      • To install the mouse batteries:
  • Starting your computer
    • To start your computer:
    • Waking up your computer
  • Turning off and restarting your computer
    • Turning off your computer
      • To put your computer to sleep:
      • To turn off your computer:
    • Restarting (rebooting) your computer
      • To restart your computer:
  • Using the keyboard and mouse
    • Syncing the keyboard and mouse
      • To sync your keyboard and mouse with your computer:
    • Using the keyboard
      • Storing your keyboard
    • Using the mouse
      • Mouse components
      • Controlling the mouse
  • Using the remote control
    • Installing remote control batteries
      • To install the remote control batteries:
    • Understanding the remote control buttons
    • Storing the remote control
  • Using the DVD-RW drive
    • Loading a disc
      • To load a disc:
    • Ejecting an optical disc
      • To eject an optical disc:
    • Playing discs
      • Playing a CD
      • Playing a DVD
    • Creating discs
      • Recording to optical discs
      • Creating audio and video files
      • Copying optical discs
  • Using the memory card reader
    • Memory card types
    • Using a memory card
      • To insert and remove a memory card:
  • Connecting peripheral devices
    • Connecting the TV tuner
      • To connect the TV tuner:
    • Connecting the Web cam
      • To connect the Web cam:
    • Installing a printer, scanner, or other device
    • Connecting the dial-up modem
      • To connect the dial-up modem:
  • Adjusting the volume
    • To adjust the overall volume using hardware controls:
    • To adjust the volume from Windows:
• Upgrading Your Computer
  • Opening and closing the case
    • To open and close the case:
  • Installing memory
    • To install or replace memory:
    • Upper memory slot
  • Adding or replacing a hard drive
    • To add or replace a hard drive:
  • Adding or replacing Mini PCI cards
    • To add or replace a Mini PCI card:
  • Replacing the DVD-RW drive
    • To replace the DVD-RW drive:
  • Installing or replacing the graphics card
    • To install or replace the graphics card:
  • Changing the system battery
    • To replace the battery:
• Maintaining Your Computer
  • Setting up a maintenance schedule
  • Caring for your computer
  • Changing batteries
  • Cleaning your computer
    • Cleaning the exterior
    • Cleaning the keyboard
      • To clean the keyboard:
    • Cleaning the mouse
      • To clean the mouse:
    • Cleaning optical discs
      • To clean an optical disc:
  • Updating Windows
  • Using BigFix
    • To start BigFix:
  • Managing hard drive space
    • Checking hard drive space
      • To check hard drive space:
    • Deleting unnecessary files
      • To delete unnecessary files:
    • Checking the hard drive for errors
      • To check the hard drive for errors:
    • Defragmenting the hard drive
      • To defragment the hard drive:
    • Backing up files
      • To back up files:
  • Scheduling maintenance tasks
    • To start the Task Scheduler:
  • Moving from your old computer
    • Transferring files and settings automatically
      • To move files and settings from your old computer:
    • Transferring files and settings manually
      • Finding your documents
        • To find files in the documents folder:
      • Finding other files
        • To find files using Find or Search:
• Troubleshooting
  • Safety guidelines
  • First steps
  • Troubleshooting
    • Audio
    • CD drive
    • Display
      • The screen resolution is not correct
      • The computer is running, but there is no picture
      • The color is not uniform
      • The text on the display is dim or difficult to read
    • DVD-RW drive
      • The computer does not recognize a disc in the optical disc drive
      • An audio CD does not produce sound
      • A DVD movie will not play
    • Ethernet
      • You cannot see the other computers on your network
      • Your Ethernet network is running slower than you expect
    • File management
      • A file was accidentally deleted
        • To restore deleted files:
      • You need to restore your computer to a working condition
    • Hard drive
      • You see an “Insufficient disk space” error message
      • You see a “Data error” message
      • The hard drive cannot be accessed, or you see a “General failure reading drive C” error message
    • Internet
      • You cannot connect to the Internet
      • You see an “Unable to locate host” message and are unable to browse the Internet
      • Connecting to a Web site takes too long
      • People are sending you e-mail messages, but you have not received any mail
    • Keyboard
      • The keyboard does not work
      • A keyboard character keeps repeating or you see a “keyboard stuck” or “key failure” error message
      • Liquid spilled in the keyboard
    • Media Center
      • You need to burn programs that were recorded with your computer to a DVD using Media Center
      • You want to play recorded programs on other computers
      • You get a “Download Error” message when Media Center tries to update the Program Guide
    • Memory
      • You see a “Memory error” message
        • To run the Memory Diagnostic Tool:
      • You see a “Not enough memory” error message
    • Memory card reader
      • The drive letters for the memory card slot does not appear in the Computer window
    • Modem (cable or DSL)
      • My computer cannot connect to the Internet.
    • Modem (dial-up)
      • Your modem does not dial or does not connect
        • To check the dialing properties:
      • You cannot connect to the Internet
      • Your dial-up modem dongle does not connect at 56K
      • The modem is not recognized by your computer
        • To run modem diagnostics:
      • The modem is noisy when it dials and connects
        • To turn down the modem volume:
    • Mouse
      • The mouse does not work
      • The mouse works erratically
    • Networks
      • You cannot connect to your company network
    • Passwords
      • Your computer does not accept your password
    • Power
      • Your computer will not turn on
    • Printer
      • The printer will not turn on
      • The printer is on but will not print
        • To set a default printer:
      • You see a “Printer queue is full” error message
    • Remote control
      • You just installed the batteries, but the remote control does not work.
    • Sound
      • You are not getting sound from the internal NXT SoundVu speakers
      • You are not getting sound from your external speakers
  • Recovering your system
    • Recovering pre-installed software and drivers
      • Preparing for software and device driver recovery
        • To create discs for recovering pre-installed software and drivers:
      • Recovering pre-installed software and drivers using Gateway Recovery Center
        • To recover specific drivers and software:
      • Recovering pre-installed software and drivers using recovery discs
        • To recover software and drivers using recovery discs:
    • Using Microsoft System Restore
      • To restore using Microsoft System Restore:
      • Manually creating a restore point
        • To manually create a restore point:
    • Recovering your system to its factory condition
      • To delete everything on your hard drive and re-install all factory software:
    • Recovering your system using the Windows DVD
      • To completely re-install Windows:
  • Telephone support
    • Before calling Gateway Customer Care
    • Telephone numbers
    • Self-help
    • Tutoring
    • Training
• Legal Notices
  • If your computer has a DVD-compatible drive and an analog TV Out port, the following paragraph applies:
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• Index