Before you call for service – GE WPRB9250 User Manual

Page 18

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WATER (cont.)

Possible Causes

What To Do

Water pumped out

Lid lifted or cycle was put in

• Reset cycle.

before cycle is complete

pause for over 24 hours

Water won’t drain

Drain hose is kinked or

• Straighten drain hose and make sure washer is not

improperly connected

sitting on it.

• Top of drain outlet should be less than 8 ft (2.5 m)

above floor.

Water spraying during

Washer in spin cycle

• Spray rinse during a spin cycle is normal.

spin cycle

Washer did not fill

Extremely low water pressure

• Press the START pad again.

to chosen level

Inlet hoses are kinked

• Straighten hoses.

Water valve screens are

• Turn off the water source and disconnect water fill

stopped up

hoses from the upper back of the washer. Use a brush
or toothpick to clean the screens in the machine.
Reconnect the hoses and turn the water back on.

Water fills and drains

Drain stand pipe is too low

• Drain stand pipe must be above 30

″ (76.2 cm).

at the same time

NOISE

Possible Causes

What To Do

Washer is noisy

Washer is uneven

• To level the front of the washer, adjust the front leveling

legs by rotating the individual leg in the proper direction
for up or down. To level back of washer, lift back of
machine 4

″ (11 cm) and set down.

Washer load is unbalanced

• Press START to pause the washer, open the lid and

redistribute the load evenly. Close the lid and press
START again.

Shipping rod is still assembled

• To remove shipping rod from washer, pull yellow tag and

in unit

attached rod from the bottom right hand side of washer.

Washer is sitting too close

• Pull washer away from the wall; about 4

″ (11 cm)

to wall (causes knocking

is needed.

during cycle)

PerfecTemp Plus feature

• This is normal. PerfecTemp Plus turns water valves off

is being used

and on to adjust water temperature.

OTHER

Possible Causes

What To Do

Labels on the exterior

Occasionally the adhesive

• Use a hair dryer set at the lowest heat setting, directing

of the washer will not

used on the labels does

the air at the label for a short amount of time. This will

peel off cleanly

not release cleanly

release the adhesive easily, without damaging the surface
of the washer.

Operating Instructions

Safety Instructions

Consumer Support

Tr

oubleshooting T

ips

Before you call for service…

18

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