Before you call for service (cont.) – GE WASE4220 User Manual

Page 12

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PERFORMANCE

Possible Causes

What To Do

Clothes too wet

Incorrect spin cycle

• Make sure the spin cycle selected matches the load you

selected

are washing. Some fabrics will feel wetter when rinsed
with cold water.

Colored spots

Incorrect use of fabric

• Check fabric softener package for instructions and follow

softener

directions for using dispenser.

• Pretreat stain and rewash.

Dye transfer

• Sort whites or lightly colored items from dark colors.

Grayed or yellowed

Not enough detergent

• Use more detergent (especially with larger loads).

Hard water

• Use a water conditioner like Calgon brand or install

a water softener.

Water is not hot enough

• Make sure water heater is delivering water at

120°F.–140°F. (48°C.–60°C.).

Washer is overloaded

• Select load size to match clothes load.

Detergent is not

• Add detergent as wash basket fills with water before

dissolving

you load clothes.

Dye transfer

• Sort clothes by color. If fabric label states wash separately,

unstable dyes may be indicated.

Lint or residue on

Clothes are air or line dried

• If you do not dry your clothes with a clothes dryer, your

clothes

clothes may retain more lint.

Incorrect sorting

• Separate lint producers from lint collectors.

Washing too long

• Wash small loads for a shorter time than larger loads.

Detergent not dissolving

• Add detergent as wash basket fills with water, before you

load clothes.

• Try a liquid detergent.

• Use warmer water temperature.

Overloading

• Load clothes no higher than the top row of holes in the

washer tub.

• Make sure load size selector matches clothes load size.

Incorrect use of fabric softener

• Check fabric softener package for instructions and follow

directions for using dispenser.

clothes

OPERATION

Possible Causes

What To Do

Washer pauses in cycle

The DELICATES cycle was chosen

• This is normal. The DELICATES cycle has a short soak

period.

Washer won’t operate

Washer is unplugged

• Make sure cord is plugged securely into a working outlet.

Water supply is turned off

• Turn both hot and cold faucets fully on.

Controls are not set properly

• Check controls.

Lid is open

• Close lid.

Circuit breaker/fuse is

• Check house circuit breakers/fuses. Replace fuses or

tripped/blown

reset breaker. Washer should have separate outlet.

Electronics need to be reset

• Unplug washer, wait 2 minutes, plug back in, and press

START.

START was not pressed

• Press START.

Before you call for service (cont.)…

Operating Instructions

Safety Instructions

Customer Service

Troubleshooting T

ips

12

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