Initial setups: call options, continued – GE 10/02 Network User Manual

Page 13

Advertising
background image

13

Initial Setups: Call Options, continued

a. These dialing settings are included here if you need to make

adjustments on a per-PhoneTree basis. For example, suppose you want
this PhoneTree only to only talk to people who are at home (i.e., to
never leave a message on an answering machine). You would put an
“A” in the Suffix box (which tells PhoneTree to hang up when it
detects an answering machine). Remember, any Prefixes, Suffixes and
Library numbers you type here will be in addition to any others typed
on the Configure Phone Lines dialog on the Administrator Desktop of
the host machine (which are system-wide).

b. If this PhoneTree will be calling any pager numbers, type in the callback

number here in the Pager box, and be sure to put a “C” in your list
after any pager phone number (i.e. 722–5992C). Doing this will ensure
that PhoneTree will leave your callback number on the pagers it calls.

c. Duplicates/Blocked Numbers: PhoneTree will remove duplicates

automatically, if you check one of the two options here. Selecting Keep
Duplicates
(default) will keep your list unchanged. Keep Removed
Blocked Numbers
ON (default) unless for some reason you would not
like PhoneTree to remove the people on the Blocked Number list (see
the Admin Desktop on page 38 of the PhoneTree User’s Manual).

d. Daily Calling: If you would like this PhoneTree to call the same list

each day (during the call window(s) you set on the Call Times tab),
check this option. You can also print your call status report
automatically (choose from Never, No Answer/Not Confirmed or After
Max Tries). Default: OFF

a

e

c

b

f

d

Advertising