Roubleshooting – GE 15298530 User Manual

Page 20

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20

T

ROUBLESHOOTING

T

IPS

Doesn't answer or messages are incomplete

• Make sure answerer is on.
• Memory is full; erase some messages.
• Caller left a message longer than the time limit
allowed.

Incoming calls are answered on the 10th ring

• Memory is full; erase some messages.

Unit won't respond to remote commands

• Make sure you are using a touch-tone phone.
• Make sure you entered the correct security/
user code.
• Did the unit hang up? Remember you only
have a 20-second time limit to enter a remote
command function.

Answerer doesn't respond

• Check AC power cord and phone line
connections.
• Make sure an extension phone is not in use.
• Make sure you didn't press the PLAY/PAUSE/
MEMO button by mistake.

Can't hear messages

• Adjust volume control on the side of the unit.

LOW BATTERY indicator appears

• Install a new 9V battery.

Can't restart message

• You must play messages for at least 5 seconds
before pressing the REVIEW button.

Message light flashes rapidly

• Memory is full; erase some messages.
• Check both the CID and voice banks for
messages.

"Unknown" shows in the display

• Call originates from a blocked number, such as
telemarketer.
• Call is through a long distance carrier that
does not support Caller ID
• Call is from overseas.

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