Section 7.1 - generator & speed control system, Troubleshooting reference chart – Generac Power Systems 941-2 User Manual

Page 109

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Section 7.1

GENERATOR & SPEED CONTROL SYSTEM

PROBLEM

POSSIBLE CAUSE

REMEDY

PAGE

1. Engine starts, accelerates,

a. Carburetor linkage sticking with

a. Repair sticking throttle

3.4-3

shuts down at 4500 rpm

throttle stuck open.
b. Stepper Motor failed or seized.

b. Replace Stepper Motor.

3.6-1

c. Stepper Motor wire connections

c. Reconnect or repair.

3.6-1

broken or disconnected.
d. Stepper Motor not properly connected.

d. Reconnect wires.

3.6-1

2. Overvoltage condition and

a. Carburetor linkage sticking with

a. Repair sticking throttle.

3.4-3

speed control system cannot

throttle stuck partly open.

reduce output voltage.

b. Stepper Motor failed or seized.

b. Replace Stepper Motor.

3.6-1

c. Connection to Stepper Motor is

c. Repair or replace connections.

3.6-1

broken/disconnected with throttle open.
d. Stepper Motor not properly connected.

d. Reconnect Stepper Motor wires.

3.6-1

3. Engine speed is maintained

a. Carburetor linkage sticking with

a. Repair sticking throttle.

3.4-3

and no-load voltage is good.

throttle partly open.

However, when load is applied

b. Stepper Motor failed or seized.

b. Replace Stepper Motor.

3.6-1

output voltage drops.

c. Connection to Stepper Motor

c. Repair or replace connections.

3.6-1

Motor broken or disconnected.
d. Stepper Motor not properly

d. Reconnect Stepper Motor.

3.6-1

connected.

4. Engine does not accelerate

a. Carburetor linkage sticking

a. Repair sticking throttle.

3.4-3

when load is applied.

with throttle stuck closed.
b. Stepper Motor failed or seized.

b. Replace Stepper Motor.

3.6-1

c. Stepper Motor not properly

c. Reconnect Stepper Motor.

3.6-1

connected.

5. Engine speed and AC output

a. Stepper Motor failure.

a. Replace Stepper Motor.

3.6-1

voltage erratic under constant

b. Connection to Stepper Motor

b. Repair or replace connections.

3.6-1

load. AC output does not turn

broken or disconnected.

off intermittently.

c. Stepper Motor not properly

c. Reconnect Stepper Motor.

3.6-1

connected

6. Engine starts but Stepper

a. Stator Timing winding is open.

a. Repair/replace bad wire(s)

1.5-2

Motor does not move. Shut down

TIM1/TIM2 or replace Stator.

occurs after several seconds.

b. Timing winding in Stator shorted

b. Replace Stator.

1.5-2

to ground.

Page 7.1-1

TROUBLESHOOTING REFERENCE CHART

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