GN Netcom GN 8120 - Manual (Page 10)

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USB adapters are consumer grade PC headsets that are sufficient for basic use, but
may not necessarily be comfortable or durable enough for all-day use.
The GN 8120 USB also incorporates in-line controls to facilitate quick and easy access
of the most common softphone calling functions, creating the optimum interface for
voice communications.
Which headsets can I use the GN 8120 USB with?
The GN 8120 USB is designed to work with GN Netcom professional headsets, which
are equipped with a Quick Disconnect (QD) which mates to the QD jack on the device.
Disconnecting at the QD allows you to walk away from your computer without remov-
ing your headset. Before using your headset, join the QD to the mating connector on
the GN 8120.
Why don’t the function buttons work?
The GN 8120 USB function buttons will only work with compatible softphones. A sepa-
rate user guide provided in the GN 8120 USB box or directly with these compatible
softphones gives detailed overview of each function. Examples of commons softphone
functions are answer/end calls, emergency calling, call mute, call forward, speed dial
and voice mail.
Why is my Microphone Transmit level low?
Make sure the microphone volume level is set properly. The Audio tab in Properties
window lets you adjust the Sound Recording or microphone levels. Click the Volume
button (Windows XP, Windows Me and 2000) or the Recording button (Windows 98)
under Sound Recording to open the Sound Recording window (15). The Volume slider
(13) adjusts the sound recording or microphone levels. Make sure that the Volume
slider is set In the middle of the control and the Mute box is not selected.
I plugged the GN 8120 USB into my USB port, but the sound is still coming
through the sound card.
Go to Control Panel. Double click on Sounds and Audio Devices (Windows XP) or Sounds
and Multimedia (Windows Me and 2000) or Multimedia (Windows 98) to bring up the
Properties dialog box (11). Click on the Audio tab. Under Sound Playback, choose the
USB Digital Audio as the preferred device. Select the Use only default devices box.
Click OK.
Why can’t I listen to my RealAudio files with the GN 8120 USB?
USB audio devices do not always work with RealAudio due to the player’s software
design. You can listen to various digital audio files such as MP3 and Wave through the
GN 8120 USB using Microsoft’s MPlayer and other players.