Problem solver o-24, More questions, Ge answer center” 800.626.2000 – GE WSM2420S User Manual

Page 20: Questions? use problem solver

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QUESTIONS?

USE

PROBLEM SOLVER

PROBLEM

WASHER OR DRYER
WON’T START

WON’T DRAIN

WATER LEAKS

WASHER WON’T
SPIN AND
COMPLETE CYCLE

CLOTHES ARE
ABNORMALLY
WET

APPLIANCE IS
NOISY

WATER
TEMPERATURE
INCORRECT

WASHER PAUSES
IN CYCLE

POSSIBLE CAUSE

Make sure controls are properly set and washer cycle selector is pulled out or dryer

button is pushed.

Appliance unplugged. Make sure cord is firmly plugged into electrical outlet.

No power to appliance. Check fuses and circuit breakers to make sure appliance is

getting current.

Dryer door is open. Dryer will not run with. door open. Make sure washer lid is closed.

Washer will fill but will not spin with lid open.

sure both hot and cold faucets are turned on.

Kinked or pinched hose. Check and correct.

of drain outlet should be less than 6 feet above the floor.

Make sure hose connections are tight at faucets.

Make sure end of drain hose is correctly inserted into and secured to drain facility.

Lid not closed. Washer will not progress through spin cycle with lid up. Make sure

lid is closed.

Load may have been excessively out of balance. Redistribute clothes and rerun through

spin.

Heavily unbalanced loads can cause the washer to vibrate excessively during spin, and

may cause it to move from its original position. To correct, open the lid and redistribute
the load evenly about the wash basket. Close the

and

“clicks” heard as timer advances during operation are normal.

Uneven floor. Make sure appliance is level

to floor.

Faucets turned off. Make sure faucets are on and adjusted correctly.

Hoses kinked. Check and correct.

Clogged screen in water valve. Unscrew

hose from washer and clean screen if

necessary. When reassembling, make hand tight plus 1/3 turn with pliers.

Faucets not adjusted to give desired temperature. Readjust them.

Household water heater not set to deliver correct

to

(60° to

Reset it.

Water valve screens may be clogged. Remove inlet hoses from water valve. Clean

the screens and reinstall the hoses.

Make sure selector controls are properly set.

Make sure hoses are connected to correct faucets—hot to hot, cold to cold.

Washer normally pauses about 1/2 minute in progressing from one portion of its cycle

to the next.

Alternate pauses in the agitation are normal in the delicate wash cycle. Agitation will

resume in 1-2 minutes.

The brief pause in the final spin of each cycle is

operation for this washer.

20

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