Before you call for service – GE 164D3333P184 User Manual

Page 20

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Customer Service

Troubleshooting T

ips

Installation Instructions

Care and Cleaning

Operating Instructions

Safety Instructions

20

Before You Call For Service…

Troubleshooting Tips
Save time and money! Review the chart on this page
first and you may not need to call for service.

Problem

Possible Causes

What To Do

Surface units not

The surface units are

With the controls off, check to make sure the surface

functioning properly

not plugged in solidly.

unit is plugged completely into the receptacle.

The surface unit controls

Check to see the correct control is set for the surface

improperly set.

unit you are using.

The drip pans are not set

With the controls off, check to make sure the drip

securely in the cooktop.

pan is in the recess in the cooktop and that the

opening in the pan lines up with the receptacle.

Oven will

A fuse in your home may

Replace the fuse or reset the circuit breaker.

not work

be blown or the circuit
breaker tripped.

Plug on range is not

Make sure electrical plug is plugged into a live, properly

completely inserted in

grounded outlet.

the electrical outlet.

Oven control

See the Using the oven sections.

improperly set.

Food does not

Oven control

Make sure you turn the knob all the way to the

broil properly

improperly set.

BROIL

position.

Improper shelf position

See the Broiling Guide.

being used.

Cookware not suited

Use the broiling pan and grid that came with your range.

for broiling.

Aluminum foil used on the

See the Using the oven for broiling section.

the broiling pan and grid has
not been fitted properly and
slit as recommended.

Food does not bake

Oven control

See the Using the oven for baking or roasting section.

or roast properly

improperly set.

OVEN TEMP knob was

Turn the knob to OFF and then to the bake temperature.

turned to BROIL before
being set at a baking
temperature

Shelf position is incorrect

See the Using the oven for baking or roasting section.

or the shelf is not level.

Necessary preheating

See the Using the oven for baking or roasting section.

was not done.

Incorrect cookware or

See the Using the oven for baking or roasting section.

cookware of improper
size being used.

A foil tent was not

See the Using the oven for baking or roasting section.

used when needed
to slow down browning
during roasting.

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