GE GBVH5140 - Manual (Page 22)

22
Before you call for service…
Consumer Support
Tr
oubleshooting T
ips
Operating Instructions
Safety Instructions
Installation Instructions
Problem Possible Cause What To Do
Water does not enter Automatic self system checks • After START is pressed, the washer does several system
washer or enters slowly checks. Water will flow several seconds after START is
pressed.
Water supply is turned off • Turn on both hot and cold faucets fully.
Water valve screens are • Turn off the water source and remove the water connection
stopped up hoses from the upper back of the washer. Use a brush or
toothpick to clean the screens in the machine. Reconnect
the hoses and turn the water back on.
Snags, holes, tears, rips Pens, pencils, nails, screws or • Remove loose items from pockets.
or excessive wear other objects left in pockets
Pins, snaps, hooks, sharp • Fasten snaps, hooks, buttons and zippers.
buttons, belt buckles, zippers
and sharp objects left in pockets
Wrinkling Improper sorting • Avoid mixing heavy items (like work clothes) with
light items (like blouses).
Overloading • Load your washer so clothes have enough room
to move freely.
Incorrect wash cycle • Match Cycle selection to the type of fabric you are
washing (especially for easy care loads).
Repeated washing in • Wash in warm or cold water.
water that is too hot
Grayed or yellowed Not enough detergent • Use correct amount of detergent.
clothes
Not using HE (high efficiency) • Use HE detergent.
detergent
Hard water • Use hottest water safe for fabric.
• Use a water conditioner like Calgon brand or install
a water softener.
Water is not hot enough • Make sure water heater is delivering water at
120°–140°F (48°–60°C).
Detergent is not • Try a liquid detergent.
dissolving
Dye transfer • Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
Colored spots Incorrect use of fabric • Check fabric softener package for instructions and follow
softener directions for using dispenser.
Dye transfer • Sort whites or lightly colored items from dark colors.
• Promptly remove wash load from washer.
Water temperature Water supply is improperly • Make sure hoses are connected to correct faucets.
is incorrect connected
House water heater is • Make sure house water heater is delivering water
not set properly at 120°–140°F (48°–60°C).