Before you call for service – GE WBSR3140 User Manual

Page 12

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Operating Instructions

Safety Instructions

Consumer Support

Tr

oubleshooting T

ips

PERFORMANCE

Possible Causes

What To Do

Colored spots

Incorrect use of fabric

• Check fabric softener package for instructions and follow

softener

directions for using dispenser.

• Pretreat stain and rewash.

Dye transfer

• Sort whites or lightly colored items from dark colors.

Grayed or yellowed

Not enough detergent

• Use more detergent (especially with larger loads). Be

clothes

sure to follow detergent manufacturer’s directions.

Hard water

• Use a water conditioner like Calgon brand or install

a water softener.

Water is not hot enough

• Make sure water heater is delivering water at

120°F–140°F (48°C–60°C).

Washer is overloaded

• Select load size to match clothes load.

Detergent is not

• Add detergent as wash basket fills with water before

dissolving

you load clothes.

Dye transfer

• Sort clothes by color. If fabric label states wash separately,

unstable dyes may be indicated.

Lint or residue on

Clothes are air or line dried

• If you do not dry your clothes with a clothes dryer, your

clothes

clothes may retain more lint.

Incorrect sorting

• Separate lint producers from lint collectors.

Washing too long

• Wash small loads for a shorter time than larger loads.

Detergent not dissolving

• Add detergent as wash basket fills with water, before you

load clothes.

• Try a liquid detergent.

• Use warmer water temperature.

Overloading

• Load clothes no higher than the top row of holes in the

washer basket.

• Make sure load size selected matches clothes load size.

Incorrect use of fabric softener

• Check fabric softener package for instructions and follow

directions for using dispenser.

OPERATION

Possible Causes

What To Do

Washer pauses during

This is normal

• The washer may pause during the spin cycle to remove

spin cycle

soapy water more efficiently.

Washer won’t operate

Washer is unplugged

• Make sure cord is plugged securely into a working outlet.

Water supply is turned off

• Turn both hot and cold faucets fully on.

Controls are not set

• Check controls and make sure Cycle knob is pulled out

properly

to ON position.

Lid is open—safety feature

• Close lid and reset cycle, to the beginning if necessary.

prevents agitation and spinning
when lid is up

Circuit breaker/fuse is

• Check house circuit breakers/fuses. Replace fuses or

tripped/blown

reset breaker. Washer should have separate outlet.

Before you call for service…

12

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