Appendix d: troubleshooting, continued – MITSUBISHI ELECTRIC WD-65736 User Manual
Page 79
Appendices
79
Appendix D: Troubleshooting, continued
NetCommand
Symptom
Remarks
3.
The A/V receiver is the selected audio source 
but there is no sound.
A/V Receiver Set Up for Audio-Only Switching
t
Check to see if the A/V Receiver power is turned on.
-
With A/V receiver power turned on, redisplay the
-
Input Selection menu and press ENTER to allow 
NetCommand to correctly select the A/V Receiver 
input.
Incorrect setup in the Inputs > AV Receiver menu. 
-
Check the device connection assigned in the AV 
Receiver menu.
A/V Receiver Set Up for Audio and Video Switching over HDMI
t
Check to see if the A/V Receiver power is turned on.
-
If the device is connected only to the TV (e.g., on ANT1,
-
ANT 2, or a front panel input), verify that the TV’s 
AUDIO OUTPUT is connected to the A/V receiver.
The A/V receiver is not switching properly because 
-
you have not learned the inputs. See “Setting Up 
NetCommand Control of an A/V Receiver,” page 57.
4.
There is no sound from the A/V receiver 
for my DVD player or other surround sound 
device even though I learned the IR code for 
the A/V receiver’s DVD input or other input.
(A/V Receiver Set Up for Audio-Only Switch-
ing)
NetCommand A/V receiver setup for the DVD player or digital 
surround sound device or other device is not switching prop-
erly. See chapter 6, “NetCommand IR Control,” and perform 
A/V receiver setup for a digital surround sound device as 
described under “A/V Receiver Control: Automatic Audio 
Switching,” page 58.
5.
There is no sound or picture from the A/V 
receiver for my DVD player or other device 
connected to the A/V receiver; the A/V 
receiver should be sending video to the TV 
over an HDMI cable.
(A/V Receiver Set Up for Audio and Video 
Switching over HDMI)
NetCommand A/V receiver setup is not switching audio and 
video inputs properly. See “Setup to Control Automatic Video 
and Audio Switching via HDMI,” page 61.
6.
I’ve selected my DVD player or other sur-
round sound device in combination with the 
TV speakers but hear no sound from the TV 
speakers.
A/V Receiver Set Up for Audio-Only Switching
t
If you have only an audio connection from the device to the 
A/V receiver, a physical audio connection from the device 
to the TV is also required.
Connect the left and right audio output from the device
-
to the appropriate TV audio input. Now you can hear 
audio from the device through either the TV speakers or 
the A/V receiver.
To switch audio sources, press AUDIO, press 
-
to
show the Speakers option, then press to select AV 
Receiver or TV.
A/V Receiver Set Up for Audio and Video Switching over HDMI
t
With your DVD player connected to the A/V receiver, only 
video is passed from the A/V receiver to the TV because of 
copy-protection restrictions on the HDMI signal
7.
I “learned” the RECORD key for my VCR/DVR 
but when I pressed the RECORD key, the 
VCR/DVR did not record anything.
Check that the VCR or DVR is receiving a signal directly from 
your cable box or satellite receiver.