Troubleshooting guide – Memorex portable user User Manual

Page 20

Advertising
background image

20

TROUBLESHOOTING GUIDE

If you experience a problem with this unit, check the chart below before

calling for service.

SYMPTOM

CAUSE

SOLUTION

Main unit, no power.

AC adapter is not

Connect AC adapter

connected.

as shown on page 6.

Remote, no power.

Battery not inserted or

Insert battery correctly

inserted incorrectly.

as shown on page 6.

No photos in frame.

No photos are present in

Copy files onto the frame

Internal Flash or external

or insert external media

media source.

source, see pages 8 & 9.

Computer does not

USB cable not

Secure USB cable

recognize frame as a

connected securely.

connection.

Removable Disk.

Frame is not turned on.

Turn on frame using
the Power switch on the
rear of the frame.

Advertising