MACKIE SWA1801Z - Manual (Page 11)

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A. LOUD Technologies Inc. warrants all materials,
work man ship and proper operation of this Mackie
SWA1801z for a period of fi ve years from the
original date of purchase, with the following excep-
tion: warranty on all its loud speak er com po nents
including woofers and compression drivers are only
war rant ed for two years. If any defects are found in
the ma te ri als or work man ship or if the product fails
to function prop er ly during the applicable warranty
period, LOUD Technologies, at its option, will repair
or replace the product. This warranty applies only
to equip ment sold and delivered within the U.S.
by LOUD Tech nol o gies Inc. or its authorized
dealers.
B. Failure to register online or return the product
registration card will not void the fi ve-year warranty.
C. Service and repairs of Mackie products are to
be performed only at a factory-authorized facil-
ity (see D below). Unauthorized service, repairs,
or modifi cations will void this warranty. To obtain
repairs under warranty, you must have a copy of
your sales receipt from the authorized Mackie dealer
where you purchased the product. It is necessary to
establish the purchase date and determine whether
you Mackie product is within the warranty period.
D. To obtain factory-authorized service:
1. Call Mackie Technical Support at 800/898-
3211 , 7 am to 5 pm Monday through Friday
(Pacifi c Time) to get a Service Request Number.
Products returned without a Service Request
Number will be refused.
2. Pack the product in its original shipping
carton. Also include a note explaining exactly
how to duplicate the problem, a copy of the sales
receipt with price and date showing, and your
return street address (no P.O. boxes or route
numbers, please!). If we cannot duplicate the
problem or establish the starting date of your
Limited Warranty, we may, at our option, charge
for service time.
3. Ship the product in its original shipping
carton, freight prepaid to the authorized service
center. The address of the closest authorized
service center will be given to you by Technical
Support.
IMPORTANT: Make sure that the Service Request
Number is plainly written on the shipping carton.
E. LOUD Technologies reserves the right to inspect
any products that may be the subject of any warranty
claims before repair or re place ment is carried out.
LOUD Technologies may, at our option, require proof
of the original date of purchase in the form of a dated
copy of the original dealer’s invoice or sales receipt.
Final determination of warranty coverage lies solely
with LOUD Technologies.
F. Any products returned to one of LOUD Technolo-
gies factory-authorized service centers, and deemed
eligible for repair or re place ment under the terms
of this warranty, will be repaired or replaced within
thirty days of receipt by LOUD Technologies. LOUD
Technologies and its authorized service centers may
use refurbished parts for repair or replacement of
any product. Products returned to LOUD Tech nol o-
gies that do not meet the terms of this Warranty will
not be repaired unless payment is received for labor,
ma te ri als, return freight, and in sur ance. Prod ucts
repaired under warranty will be returned freight pre-
paid by LOUD Technologies to any location within
the bound aries of the USA.
G. LOUD Technologies warrants all repairs per-
formed on Mackie products for 90 days or for the
re main der of the original warranty period. This
warranty does not extend to damage resulting from
improper installation, misuse, neglect or abuse, or
to exterior appearance. This warranty is recognized
only if the inspection seals and serial number on the
unit have not been defaced or removed.
H. LOUD Technologies assumes no re spon si bil i ty for
the quality or time li ness of repairs performed by an
authorized service center.
I. This warranty is extended to the original pur-
chas er and to anyone who may subsequently
pur chase this product within the applicable war-
ranty period. A copy of the original sales receipt is
required to obtain warranty service.
J. This is your sole warranty. LOUD Technologies
does not authorize any third party, including any
dealer or sales rep re sen ta tive, to assume any liability
on behalf of LOUD Technologies or to make any war-
ranty for LOUD Technologies.
K. THE WARRANTY GIVEN ON THIS PAGE IS THE
SOLE WARRANTY GIVEN BY LOUD TECH NOL O GIES
INC. AND IS IN LIEU OF ALL OTHER WAR RAN TIES,
EXPRESS AND IMPLIED, IN CLUD ING THE WAR-
RANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE. THE WARRANTY
GIVEN ON THIS PAGE SHALL BE STRICTLY
LIM IT ED IN DURATION TO FIVE YEARS FROM
THE DATE OF ORIG I NAL PUR CHASE FROM
AN AU THO RIZED MACKIE DEAL ER. UPON
EX PI RA TION OF THE AP PLI CA BLE WARRANTY PE-
RIOD, LOUD TECH NOL O GIES INC. SHALL HAVE
NO FURTHER WARRANTY OB LI GA TION OF ANY
KIND. LOUD TECH NOL O GIES INC. SHALL NOT
BE LIABLE FOR ANY INCIDENTAL, SPECIAL, OR
CON SE QUEN TIAL DAMAGES THAT MAY RESULT
FROM ANY DEFECT IN THE MACKIE PRODUCT
OR ANY WARRANTY CLAIM. Some states do not
allow exclusion or lim i ta tion of incidental, special,
or con se quen tial damages or a lim i ta tion on how
long warranties last, so some of the above lim i ta tions
and exclusions may not apply to you. This warranty
pro vides specifi c legal rights and you may have other
rights which vary from state to state.
Please keep your sales re ceipt in a safe place.
SWA1801z LIMITED WARRANTY