Musical Fidelity M6 - Manual (Page 16)

Issue 1 July 2009 Page 16 of 18
Basic problem-solving with a CD player is similar to troubleshooting other electrical or electronic equipment. Always check the most obvious
possible causes first, such as the following examples:
Problem Probable Cause Remedy
No power / display Power plug is not inserted into socket correctly Plug in securely into unit’s IEC socket.
No playback when disc is loaded, “NO
DISC” displayed Disc is loaded with label side down
Incorrect disc type
Dirty disc
Moisture/humidity or cold affecting laser lens Re-load with label side up
Please load a standard audio CD
Clean disk and try again
Leave unit on for an hour to allow
moisture to evaporate.
No audio output, or too low level output Incorrect or missing connections Check connections are secure.
Hum Audio connector plug not fully pushed in
Cable Fault
Unsuitable Cable
(e.g. cable grounds not connected) Insert plug securely
Check cable is connected at both ends.
N.B. some esoteric cables have internal
wiring intentionally disconnected/modified.
For best results on all inputs analogue
AND digital, please use good quality
screened coax; signal and screen directly
connected both ends.
Miss-tracking (sound jumping) Player is receiving vibration or shock
Disc is dirty
Moisture/humidity or cold affecting laser lens. Move player away from loudspeakers etc.
Clean disc surface
Leave unit on for an hour to allow
moisture to evaporate.
No audio output from USB input USB Driver not selected (PC or MAC) Check connections are secure.
See P.15 Computer settings for USB .
Not detected when connected to USB
USB Cable faulty
USB not working/enabled on computer
Correct USB drivers not installed
(can happen particularly with factory- preinstalled
Windows operating systems) Check and replace cable
Check USB port functions with another
device.
Please check with the computer
manufacturer. Enquire about USB driver.
Dropouts in sound (USB input) Shared USB port with another device
Computer busy with another application
Computer low on resources
Avoid sharing the USB port with other
devices, if possible.
At times an application/program may
intervene, sometimes invisibly e.g. a virus
scanner. When this happens, computer
resources are temporarily used up, and
playback may falter. This is not a fault.
Try running fewer applications if possible.
Power supply switch is set to off Set switch to on
Battery(ies) fitted the wrong way round Insert batteries correctly
Batteries are flat Change batteries for a new set
Remote control does not work
Control is not pointed directly towards the front panel of
the player Ensure there is no obstruction between
the remote control and player front
Remote control range has reduced Batteries are running out Change batteries – for a new set
This product contains a PHILIPS CD mechanism, which complies with the PHILIPS/SONY red book CDDA standard. It
is guaranteed to play all disks with the “compact disc digital audio” badge (see left) without any problems.
Please note that due to “piracy” concerns, some record companies/pressing plants are creating disks that do not adhere
to this standard. Such disks may –or- may not play in some –or- all CD player products of any manufacturer. We advise
caution in using these disks, as the information contained therein has been deliberately manipulated and can cause
audio degradation and/or playability problems.
We also advise caution with using cheap and/or computer CD-R/RW disks for audio. To ensure optimum reliability and performance we
recommend all home-generated CDs intended for playback on this unit are recorded as CDDA AUDIO CDs (i.e. not MP3, WAV, etc.) on good
quality AUDIO grade CD-Rs.
Remember - the most vulnerable part of a CD playing system is the disc itself. The most likely cause of a disc not playing is that the disc itself is
faulty, scratched or simply dirty. Never open the case of the unit yourself, as this will invalidate the guarantee. If none of the above actions affect
a cure, please contact your dealer or Musical Fidelity service agent.
PROBLEMS?